Emory University School of Medicine, Atlanta, Georgia, United States of America.
AppHatchery, Georgia Clinical and Translational Science Alliance, Atlanta, Georgia, United States of America.
PLoS One. 2024 May 16;19(5):e0298758. doi: 10.1371/journal.pone.0298758. eCollection 2024.
The physical, paper-based Georgia TB Reference Guide has served as the clinical reference handbook on tuberculosis (TB) diagnostic and treatment guidelines for the state of Georgia in the United States. Supported by the Georgia Department of Public Health, the production of the 112-page palm-sized booklet was previously led by a team of Georgia-based TB experts at Emory University and printed every three-five years with updates to clinical management guidelines and TB consult contact information. However, the costs associated with editorial printing combined with delays in updating a static printed booklet with revised guidance hampered the utility of the tool. Considering the barriers with paper-based production and based on the beneficial use of apps to support the dissemination of clinical management guidance in other settings, the booklet was converted into a mobile application. This paper describes the process of developing a mobile app version of the Georgia TB Reference Guide in an easy-to-update and readily available format.
We employed a user-centered design approach to develop the app, including a series of qualitative interviews and quantitative surveys. Participants included a mix of state officials and local TB experts. First, initial foundational interviews were conducted to conceptualize current utilization practices of both the paper and PDF versions of the tool. Second, the findings from the initial interviews were organized thematically and informed the design of the app, which was then beta tested by a round of previously unsampled TB experts as well as a re-sample from the initial interviews. Third, the designs were coded into developmental phases and beta tested among users of the current Georgia TB Reference Guide. Fourth, the app was published and downloaded by a pre-selected group of local users who provided answers to a follow-up survey after using the app for one month. Fifth, user growth, self-reported demographics, and app usage between February and July 2022 were recorded through automatic data metrics built into the app.
The paper copy Georgia TB Reference Guide usage themes included commonly referenced content, navigation paths, and desired features and content. The themes were converted into features and designs such as prioritizing commonly reviewed topics and guide customization with bookmarks and notes. Iterations of the designs were driven by feedback from TB experts and included home page featured content, improving content readability, and improving the search feature. The follow-up survey revealed a 90% preference for the app over the paper version of the guide. In the six months following the app's release, the app was downloaded by 281 individuals in the United States. The majority of downloads were in Georgia and the app also expanded organically to 19 other states.
The experience of converting the Georgia TB Reference Guide offers specific and effective steps to converting a medical reference guide into a mobile application tool that is readily available, easy to use, and easy to update. The organic dissemination of the app beyond the state of Georgia's borders within the first six months of app launch underscores desire among TB healthcare professionals for high-quality digital reference content outside the state. This experience offers clear outlines for replication in other contexts and demonstrates the utility of similar mobile medical reference tools.
《格鲁吉亚结核病参考指南》是一本纸质版的医学专业书籍,为美国格鲁吉亚州的结核病(TB)诊断和治疗指南提供了临床参考。该指南由格鲁吉亚公共卫生部提供支持,由佐治亚州的结核病专家团队在埃默里大学编写,之前每三到五年更新一次,更新内容包括临床管理指南和结核病咨询联系信息。然而,编辑印刷成本以及静态印刷手册更新与修订指导之间的延迟,都限制了该工具的实用性。考虑到纸质生产的障碍,并基于在其他环境中使用应用程序来支持临床管理指南传播的益处,该指南被转换为移动应用程序。本文描述了以易于更新和随时可用的格式开发格鲁吉亚结核病参考指南移动应用程序版本的过程。
我们采用以用户为中心的设计方法来开发该应用程序,包括一系列定性访谈和定量调查。参与者包括州政府官员和当地结核病专家。首先,进行了初步的基础访谈,以了解该工具的纸质和 PDF 版本的当前使用情况。其次,根据初始访谈的结果进行主题组织,并为应用程序的设计提供信息,然后由之前未抽样的结核病专家以及初始访谈的重新抽样进行应用程序的测试。第三,将设计编码到开发阶段,并在当前格鲁吉亚结核病参考指南的用户中进行测试。第四,该应用程序由一组预先选定的当地用户发布和下载,他们在使用该应用程序一个月后回答了一份后续调查。第五,通过应用程序内置的自动数据指标记录 2022 年 2 月至 7 月期间的用户增长、自我报告的人口统计数据和应用程序使用情况。
纸质版格鲁吉亚结核病参考指南的使用主题包括常被参考的内容、导航路径以及所需的功能和内容。这些主题被转化为功能和设计,例如优先考虑常被审查的主题,以及通过书签和注释对指南进行定制。设计的迭代是基于结核病专家的反馈进行的,包括主页特色内容、提高内容可读性以及改进搜索功能。后续调查显示,90%的人更喜欢应用程序版指南而不是纸质版指南。在应用程序发布后的六个月内,该应用程序在美国被 281 人下载。大多数下载都在佐治亚州,该应用程序还自然扩展到了 19 个其他州。
将《格鲁吉亚结核病参考指南》转换为移动应用程序工具的经验提供了具体而有效的步骤,使参考指南能够随时可用、易于使用和易于更新。该应用程序在发布后的六个月内在佐治亚州以外的地区自然传播,这突显了结核病医疗保健专业人员对州外高质量数字参考内容的需求。这一经验为在其他环境中进行复制提供了明确的框架,并展示了类似移动医疗参考工具的实用性。