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采用远程医疗的意向障碍:接触、信任与便利性之间的相互作用。

Barriers to intention to adopt telemedicine: The interplay between exposure, trust, and convenience.

作者信息

Brown Carleton T, Zinko Robert, Ngamassi Louis, Ndembe Elvis, Furner Christopher

机构信息

College of Business, Prairie View A&M University, Prairie View, TX, USA.

College of Business, East Carolina University, Greenville, NC, USA.

出版信息

Health Mark Q. 2025 Jan-Mar;42(1):1-23. doi: 10.1080/07359683.2024.2355379. Epub 2024 May 17.

Abstract

Telemedicine is an emerging option to improve patients' medical outcomes and overcome health disparities. The technology is a cost-effective alternative to in-person medical treatments and can supplement medical care to alleviate stress on the medical infrastructure in the upcoming decade. This study uses survey methods to investigate the patient population's intention to use telemedicine and assess the influence of different variables on telemedicine usage choices. Findings show that loss of income, trust in physicians, and time lost reduce intention to use telemedicine. The results carry implications for the healthcare industry, lawmakers, social workers, community activists, and family caregivers who bear the burden of helping loved ones with everyday tasks.

摘要

远程医疗是一种新兴的选择,可改善患者的医疗结果并克服健康差距。这项技术是面对面医疗治疗的一种经济高效的替代方案,并且可以补充医疗护理,以缓解未来十年医疗基础设施的压力。本研究采用调查方法来调查患者群体使用远程医疗的意愿,并评估不同变量对远程医疗使用选择的影响。研究结果表明,收入损失、对医生的信任以及时间损失会降低使用远程医疗的意愿。这些结果对医疗行业、立法者、社会工作者、社区活动家以及承担着帮助亲人完成日常任务重担的家庭护理人员具有启示意义。

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