Valdivia de la Fuente Miguel, Palacios Castañeda Diego José, Martínez Sanz Nuria
Servicio de Medicina Intensiva, Hospital Universitario Puerta de Hierro Majadahonda, Majadahonda, Madrid, Spain.
Servicio de Medicina Intensiva, Hospital Universitario Puerta de Hierro Majadahonda, Majadahonda, Madrid, Spain.
Med Intensiva (Engl Ed). 2025 Feb;49(2):96-104. doi: 10.1016/j.medine.2024.03.014. Epub 2024 May 19.
The human condition is linked to error in any activity that is performed, and the healthcare world is no exception. The origin of human error does not lie within the perversity of human nature, instead, it has its origins in latent failures in the healthcare environment and is a consequence of the processes and procedures applied. The science of the Human Factor deals with the application of knowledge to people (capabilities, characteristics and limitations), with the design and the management of the equipment they use and with the environments in which they work and the activities they carry out. Part of the Human Factor are the non-technical skills. These skills greatly influence people's behavior and, therefore, their performance and the quality of healthcare in a very complex socio-technical system.
人类状况与任何所从事活动中的差错相关联，医疗保健领域也不例外。人为差错的根源并不在于人性的乖戾，相反，它源于医疗保健环境中的潜在失误，是所应用的流程和程序的结果。人因科学涉及将知识应用于人员（能力、特征和局限）、他们所使用设备的设计与管理以及他们工作的环境和开展的活动。非技术技能是人因的一部分。在一个非常复杂的社会技术系统中，这些技能极大地影响人们的行为，进而影响他们的表现以及医疗保健质量。
