Carayon Pascale, Wood Kenneth E
Center for Quality and Productivity Improvement (CQPI), University of Wisconsin-Madison, USA.
Stud Health Technol Inform. 2010;153:23-46.
Patient safety is a global challenge that requires knowledge and skills in multiple areas, including human factors and systems engineering. In this chapter, numerous conceptual approaches and methods for analyzing, preventing and mitigating medical errors are described. Given the complexity of healthcare work systems and processes, we emphasize the need for increasing partnerships between the health sciences and human factors and systems engineering to improve patient safety. Those partnerships will be able to develop and implement the system redesigns that are necessary to improve healthcare work systems and processes for patient safety.
患者安全是一项全球性挑战,需要多领域的知识和技能,包括人为因素和系统工程。在本章中,描述了用于分析、预防和减轻医疗差错的众多概念方法。鉴于医疗工作系统和流程的复杂性,我们强调卫生科学与人为因素及系统工程之间加强合作以提高患者安全的必要性。这些合作将能够开发并实施系统重新设计,这对于改进医疗工作系统和流程以保障患者安全是必不可少的。