布里斯托尔门诊抗菌治疗（OPAT）服务患者反馈的定性综述
A Qualitative Review of Patient Feedback for the OPAT (Outpatient Antimicrobial Therapy) Service in Bristol.
作者信息
Soni Shuchita, Harding Irasha, Jones Carys, Wade Sue, Norton Jenna, Pollock Jennifer Siobhan
机构信息
Department of Infectious Diseases, North Bristol NHS Trust, Southmead Hospital, Southmead Road, Bristol BS10 5NB, UK.
Department of Microbiology, Bristol Royal Infirmary, Marlborough Street, Bristol BS1 3NU, UK.
出版信息
Antibiotics (Basel). 2024 May 3;13(5):420. doi: 10.3390/antibiotics13050420.
Outpatient parenteral antimicrobial therapy (OPAT) aims to deliver intravenous antimicrobials to medically stable patients with complex infections outside of a hospital setting. There is good evidence to demonstrate the safety and efficacy of OPAT in the literature. Anecdotally, the feedback from patients has been positive, but only a few studies evaluate this topic in detail. The aim of this qualitative study was to examine patients' experiences with and feedback on the OPAT service in Bristol, United Kingdom, which was established in 2021. A total of 92 patient feedback surveys were reviewed retrospectively, and thematic analysis was undertaken. Feedback from OPAT patients in our centre was overwhelmingly positive. The key themes identified were benefits to the patients, their friends, and family, and positive feedback about OPAT staff. The mean overall satisfaction score for OPAT was 9.6 out of 10. Areas to improve included communication between the OPAT and parent teams, improving OPAT capacity, and expansion of the service.
门诊胃肠外抗菌治疗（OPAT）旨在为医院环境之外患有复杂感染但病情稳定的患者提供静脉抗菌药物。文献中有充分证据证明OPAT的安全性和有效性。据传闻，患者反馈良好，但仅有少数研究详细评估了这一主题。这项定性研究的目的是调查英国布里斯托尔于2021年设立的OPAT服务中患者的体验和反馈。我们回顾性地审查了总共92份患者反馈调查问卷，并进行了主题分析。我们中心OPAT患者的反馈总体上是积极的。确定的关键主题包括对患者及其朋友和家人的益处，以及对OPAT工作人员的积极反馈。OPAT的总体平均满意度得分为9.6分（满分10分）。有待改进的方面包括OPAT团队与原团队之间的沟通、提高OPAT的能力以及扩大服务范围。
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