School of Nursing, The Hong Kong Polytechnic University, Hong Kong, China.
Faculty of Liberal Arts & Professional Studies, York University, Toronto, ON M3J 1P3, Canada.
Int J Environ Res Public Health. 2024 Apr 27;21(5):556. doi: 10.3390/ijerph21050556.
The global COVID-19 pandemic in 2020 required risk communications to mitigate the virus' spread. However, social media not only conveyed health information to minimize the contagion, but also distracted from the threat by linking it to an externalized 'other'-primarily those appearing to be of Chinese descent. This disinformation caused the attribution of blame to Chinese people worldwide. In Canada's Greater Toronto Area, Chinese individuals reported widespread public stigma that compounded their risk of contagion; to the degree that it was driven by cognitive dissonance, it generated experiences of social and cultural vulnerability. In this paper, we draw on the aforementioned study's findings to explain how the risk perception and threat appraisal of Chinese diaspora individuals were impacted by different cognitive dissonance pathways. These findings explore how storytelling is a viable intervention with which to target and mitigate cognitive dissonance. Indeed, the mechanisms of cognitive dissonance can modify risk perception and mitigate social and cultural vulnerability, thereby averting potential long-term negative consequences for one's mental health and well-being. We hope our guidance, training educators to target pathways of cognitive dissonance by drawing on storytelling (with humour), can assist them to better convey information in ways that are more inclusive during public health emergencies.
2020 年全球 COVID-19 大流行需要风险沟通来减轻病毒传播。然而,社交媒体不仅传递了健康信息以最大程度地减少传染,还将其与外部化的“他者”联系起来,从而分散了人们对这种威胁的注意力——主要是那些看起来有中国血统的人。这种虚假信息导致全世界的人都将责任归咎于中国人。在加拿大大多伦多地区,中国人报告说普遍存在公众污名化,这增加了他们感染的风险;从认知失调的角度来看,这导致了社会和文化脆弱性的体验。在本文中,我们利用上述研究的结果来解释海外华人的风险感知和威胁评估是如何受到不同认知失调途径的影响的。这些发现探讨了讲故事是如何成为一种可行的干预措施,以针对和减轻认知失调。事实上,认知失调的机制可以改变风险感知,减轻社会和文化脆弱性,从而避免对个人的心理健康和幸福感产生潜在的长期负面影响。我们希望我们的指导,通过讲故事(带有幽默)来教育者针对认知失调的途径,能够帮助他们在公共卫生紧急情况下以更具包容性的方式更好地传达信息。