Morioka Ikuharu, Takeshita Tatsuya, Miyashita Kazuhisa, Fujiyoshi Akira, Tanaka Tomohiro, Ikuta Zentaro, Hirabayashi Aiko
Wakayama Occupational Health Support Center.
Sangyo Eiseigaku Zasshi. 2024 Sep 25;66(5):192-201. doi: 10.1539/sangyoeisei.2024-002-E. Epub 2024 Jun 5.
This study aimed to elucidate the status of business continuity plan (BCP) formulation in businesses, focusing on different industries. It examined their preparation for natural disasters, such as earthquakes and tsunamis, and crisis events, such as emerging infectious diseases.
A total of 1,583 businesses in Wakayama Prefecture, Japan, were randomly selected from the Wakayama Occupational Health Support Center workplace list. Anonymous self-administered questionnaires were distributed by mail. The questionnaire comprised questions on the business, awareness and formulation status of BCP, and business continuity capabilities in preparation for natural disasters and crisis events. It also explored difficulties in progress in BCP formulation. Businesses were categorized into three groups based on the type of industry: manufacturing (114 companies), lifeline (66 companies), and others (207 companies).
Questionnaires were collected from 412 businesses, and 387 of those that responded to the type of industry were analyzed (valid response rate: 24.3%). More than 50% of businesses in all industries were aware of BCP. Regarding the status of BCP formulation, 39.5% of the manufacturing, 34.8% of the lifeline, and 41.5% of others had already formulated or were formulating a BCP. Many lifeline businesses had not taken any measures to prepare facilities and allocate funds for emergencies. Additionally, 49% were at high risk of being forced to close down due to disasters. As the difficulties in progress in formulating a BCP, 60.9% of lifeline businesses did not know what to develop or how to consider it. In addition, 44.2% of others had to secure the time and human resources necessary for formulation.
Although awareness of BCPs is increasing, their formulation has not progressed significantly. In particular, BCP formulation has been delayed in lifeline industries, resulting in low business continuity capabilities. Given that many businesses do not know the contents or methods of formulating BCPs, it is suggested that educating relevant parties about using templates is necessary. This approach can reduce the time required for formulation and enable the creation of a BCP even without detailed human resources.
本研究旨在阐明企业业务连续性计划（BCP）的制定状况，重点关注不同行业。研究考察了企业对地震、海啸等自然灾害以及新发传染病等危机事件的应对准备情况。
从日本和歌山县职业健康支持中心的工作场所名单中随机抽取了1583家企业。通过邮件发放匿名自填式问卷。问卷内容包括企业情况、对BCP的认知和制定状况，以及应对自然灾害和危机事件的业务连续性能力。问卷还探讨了BCP制定过程中遇到的困难。企业根据行业类型分为三组：制造业（114家公司）、生命线行业（66家公司）和其他行业（207家公司）。
共收集到412家企业的问卷，其中387家回答了行业类型的问卷被纳入分析（有效回复率：24.3%）。所有行业中超过50%的企业知晓BCP。关于BCP的制定状况，制造业中有39.5%、生命线行业中有34.8%、其他行业中有41.5%已经制定或正在制定BCP。许多生命线行业的企业未采取任何措施为紧急情况准备设施和分配资金。此外，49%的生命线行业企业因灾害面临被迫关闭的高风险。作为BCP制定过程中的困难，60.9%的生命线行业企业不知道要制定什么或如何考虑。此外，44.2%的其他行业企业必须确保制定所需的时间和人力资源。
尽管对BCP的认知在提高，但其制定进展并不显著。特别是，生命线行业的BCP制定有所延迟，导致业务连续性能力较低。鉴于许多企业不知道制定BCP的内容和方法，建议有必要对相关方进行使用模板的培训。这种方法可以减少制定所需的时间，即使没有详细的人力资源也能制定出BCP。
