ADVANCE/CSG, ISEG - Universidade de Lisboa, Lisboa, Portugal.
Department of Business Administration and Management, IME, Universidad de Salamanca, Salamanca, Spain.
J Health Organ Manag. 2024 Jun 6;ahead-of-print(ahead-of-print). doi: 10.1108/JHOM-12-2022-0382.
The purpose of this paper is to highlight the joint impact of competitive culture and knowledge behaviors (sharing, hoarding and hiding) on workplace happiness among healthcare professionals. It addresses a literature gap that critiques the development of happiness programs in healthcare that overlook organizational, social and economic dynamics. The study is based on the Social Exchange Theory, the Conservation of Resources Theory and the principles of Positive Psychology.
DESIGN/METHODOLOGY/APPROACH: The study analyzes a linear relationship between variables using a structural equation model and a partial least squares approach. The data are sourced from a survey of 253 healthcare professionals from Portuguese healthcare organizations.
The data obtained from the model illustrate a positive correlation between competitive culture and knowledge hoarding as well as knowledge hiding. Interestingly, a competitive culture also fosters workplace happiness among healthcare professionals. The complex relationship between knowledge behaviors becomes evident since both knowledge hoarding and sharing positively affected these professionals' workplace happiness. However, no direct impact was found between knowledge hiding and workplace happiness, suggesting that it negatively mediates other variables.
ORIGINALITY/VALUE: This research addresses a previously identified threefold gap. First, it delves into the pressing need to comprehend behaviors that enhance healthcare professionals' workplace satisfaction. Second, it advances studies by empirically examining the varied impacts of knowledge hiding, hoarding and sharing. Finally, it sheds light on the repercussions of knowledge behaviors within an under-explored context - healthcare organizations.
本文旨在强调竞争文化和知识行为（分享、囤积和隐藏）对医疗保健专业人员工作幸福感的共同影响。它解决了一个文献空白，即批评医疗保健中幸福计划的发展忽视了组织、社会和经济动态。该研究基于社会交换理论、资源保护理论和积极心理学原则。
设计/方法/方法：该研究使用结构方程模型和偏最小二乘方法分析了变量之间的线性关系。数据来自葡萄牙医疗保健组织的 253 名医疗保健专业人员的调查。
模型中获得的数据说明了竞争文化与知识囤积和隐藏之间存在正相关关系。有趣的是，竞争文化也促进了医疗保健专业人员的工作幸福感。知识行为之间的复杂关系变得明显，因为知识囤积和分享都对这些专业人员的工作幸福感产生了积极影响。然而，没有发现知识隐藏与工作场所幸福感之间存在直接影响，这表明它对其他变量具有负向调节作用。
原创性/价值：这项研究解决了先前确定的三重差距。首先，它深入探讨了理解增强医疗保健专业人员工作满意度的行为的迫切需要。其次，它通过实证检验知识隐藏、囤积和分享的不同影响来推进研究。最后，它揭示了知识行为在一个探索不足的背景下——医疗保健组织中的影响。
