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留住医护人员:一项针对医疗保健劳动力保留干预措施的跨国研究。

Retaining Healing Hands: A Transnational Study on Job Retention Interventions for the Healthcare Workforce.

机构信息

Centre for Environment and Health, University of Leuven (KU Leuven), Leuven, Belgium.

Department of Internal Medicine, Spaarne Gasthuis, Haarlem and Hoofddorp, The Netherlands.

出版信息

Qual Health Res. 2024 Nov;34(13):1351-1366. doi: 10.1177/10497323241254253. Epub 2024 Jun 10.

DOI:10.1177/10497323241254253
PMID:38857417
Abstract

Healthcare organizations worldwide face challenges in retaining their healthcare workforce, with individual and organizational factors influencing their intentions to leave. This study conducted eight online co-creation workshops and four Delphi sessions to gain qualitative and in-depth insights into job retention interventions, involving healthcare workers, hospital managers, and policymakers. A thematic analysis was conducted, resulting in multiple interventions that were clustered in four pre-defined themes: professional and personal support, education, financial incentives, and regulatory measures. Professional and personal support interventions included regular interprofessional team meetings, leadership training programs, self-scheduling and sabbaticals, support for administrative and non-clinical work, and the provision of psychological counselling. Educational interventions encompassed facilitating development opportunities, periodic evaluations, onboarding, mentorship programs, and peer support groups. Financial incentives included the provision of competitive salaries, adequate infrastructure, extra benefits, transport possibilities, and permanent employment contracts. Regulatory measures addressed the need for complementary legislation across various levels, fixed healthcare worker-to-patient ratio, and instruments to monitor workload. To optimize retention strategies, healthcare organizations should tailor these interventions to address the unique factors influencing their workforce's intentions to leave within their specific context. The study concludes that combining personal and professional support, educational opportunities, financial incentives, and regulatory measures is necessary because there is no one-size-fits-all solution.

摘要

全球的医疗保健组织都面临着留住医疗保健劳动力的挑战,个人和组织因素都会影响他们离职的意愿。本研究通过八次在线共创工作坊和四次德尔菲会议,深入了解了涉及医护人员、医院管理人员和政策制定者的工作保留干预措施。通过主题分析,产生了多个干预措施,并聚类为四个预先定义的主题:专业和个人支持、教育、经济激励和监管措施。专业和个人支持干预措施包括定期的跨专业团队会议、领导力培训计划、自我安排和休假、支持行政和非临床工作以及提供心理咨询。教育干预措施包括促进发展机会、定期评估、入职培训、指导计划和同伴支持小组。经济激励措施包括提供有竞争力的薪酬、充足的基础设施、额外福利、交通可能性和永久雇佣合同。监管措施针对的是在各级补充立法、固定医护人员与患者比例以及监测工作量的工具的必要性。为了优化保留策略,医疗保健组织应根据其特定环境中影响员工离职意愿的独特因素来调整这些干预措施。研究结论认为,结合个人和专业支持、教育机会、经济激励和监管措施是必要的,因为没有一刀切的解决方案。

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