Lundmark Robert, Agrell Alexander, Abildgaard Johan Simonsen, Wahlström Jens, Tafvelin Susanne
Department of Psychology, Umeå University, Umeå, Sweden.
Department of Health, Education and Technology, Luleå University of Technology, Luleå, Sweden.
Front Psychol. 2024 May 27;15:1340279. doi: 10.3389/fpsyg.2024.1340279. eCollection 2024.
Healthcare employees are experiencing poor wellbeing at an increasing rate. The healthcare workforce is exposed to challenging tasks and a high work pace, a situation that worsened during and after the COVID-19 pandemic. In turn, exposure to these high demands contributes to poor health, increased turnover, reduced job satisfaction, reduced efficacy, and reduced patient satisfaction and safety. Therefore, it is imperative that we identify measures to mitigate this crisis. One piece of this puzzle is how to implement sustainable tools and processes to improve the work environment of healthcare organizations. In this paper, we present the study protocol for the outlining and piloting of a joint training for pairs of healthcare line managers and their associated health and safety representatives in a Swedish healthcare organization. The objective of the training is to aid and advance the implementation of interventions to improve the work environment at the unit level. Following recommendations in the literature, the training is based on a stepwise approach that considers the specific context and focuses on the involvement of employees in creating interventions based on their needs. A central component of the training is the development of the pairs' collaboration in prioritizing, developing, implementing, and evaluating the interventions. The training is based on an on-the-job train-the-trainer approach in which participants are progressively trained during four workshops in the steps of a participatory intervention process. Between these workshops, the pairs follow the same progressive steps together with their employees to develop and implement interventions at their unit. The pilot will involve four pairs (i.e., eight participants) representing different parts and functions of the organization and will be conducted over a period of three months. We will use a mixed method design to evaluate preconditions, the process, and proximal transfer and implementation outcome factors of the training. The overall aim of the pilot is to appraise its feasibility and be able to adjust the training before a potential scale-up.
医疗保健员工正日益面临身心健康不佳的状况。医疗保健工作者面临着具有挑战性的任务和快节奏的工作,这种情况在新冠疫情期间及之后变得更加糟糕。反过来,面临这些高要求会导致健康状况不佳、人员流动增加、工作满意度降低、效率下降以及患者满意度和安全性降低。因此,我们必须确定缓解这一危机的措施。解决这个问题的一个方面是如何实施可持续的工具和流程来改善医疗保健机构的工作环境。在本文中,我们介绍了一项研究方案,该方案用于概述和试点在瑞典一家医疗保健机构中为医疗保健一线管理人员及其相关的健康与安全代表开展的联合培训。该培训的目标是协助并推进干预措施的实施,以改善单位层面的工作环境。遵循文献中的建议,培训采用逐步推进的方法,该方法考虑了具体背景,并侧重于员工参与根据自身需求制定干预措施。培训的一个核心组成部分是培养两人一组在确定干预措施的优先级、制定、实施和评估方面的协作能力。培训基于在职培训师培训方法,参与者在四个工作坊中按照参与式干预过程的步骤逐步接受培训。在这些工作坊之间,两人一组与他们的员工一起遵循相同的逐步推进步骤,在他们的单位制定和实施干预措施。该试点将涉及代表该机构不同部门和职能的四对人员(即八名参与者),并将在三个月的时间内进行。我们将使用混合方法设计来评估培训的前提条件、过程以及近端转移和实施结果因素。该试点的总体目标是评估其可行性,并能够在可能扩大规模之前对培训进行调整。