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土耳其加济安泰普卫生工作者工作满意度与工作压力关系中的家长式领导的调节作用。

The moderating role of paternalistic leadership in the relationship between job satisfaction and job stress among health workers in Gaziantep, Turkey.

机构信息

Faculty of Political Sciences, Çanakkale Onsekiz Mart University, Political Science and Public Administration, Çanakkale, Turkey.

Department of Health Care Management, Faculty of Health Sciences, Başkent University, Ankara, Turkey.

出版信息

Work. 2024;79(3):1491-1499. doi: 10.3233/WOR-240026.

Abstract

BACKGROUND

Adopting an effective leadership style is of critical importance in increasing healthcare efficiency and therefore determining patient satisfaction. For example, although there are many new and effective leadership types today, the paternalistic leadership approach can still play an effective role in developing countries.

OBJECTIVE

The aim of this study is to examine the moderating role of paternalistic leadership in the relationship between job satisfaction and job stress.

METHODS

A total of 466 healthcare workers completed measures of perceived paternalistic leadership, job stress, and job satisfaction. The research was conducted in the center of Gaziantep, one of the largest cities in Turkey. Regression analysis was used to evaluate the moderate variable. Dawson slope were used to visualize the results.

RESULTS

A negative relationship was found between job satisfaction and job stress. Additionally, it has been determined that the perception of paternalistic leadership has a moderating role. It has been observed that as the perception of paternalistic leadership increases, the negative relationship between job satisfaction and job stress decreases.

CONCLUSION

It has been concluded that the paternalistic leadership approach can play a critical role in increasing the productivity of healthcare workers and reducing the negative effect of stress on satisfaction. It has been suggested that policies be developed to develop appropriate strategies for creating work environments that will increase employees' perceptions of paternalistic leadership.

摘要

背景

采用有效的领导风格对于提高医疗效率至关重要,从而决定了患者的满意度。例如,尽管如今有许多新的、有效的领导类型,但家长式领导方式在发展中国家仍然可以发挥有效的作用。

目的

本研究旨在检验家长式领导在工作满意度与工作压力之间的关系中的调节作用。

方法

共有 466 名医疗工作者完成了对感知到的家长式领导、工作压力和工作满意度的测量。该研究在土耳其最大城市之一加济安泰普市中心进行。采用回归分析评估了调节变量。使用道森斜率可视化结果。

结果

工作满意度与工作压力之间呈负相关。此外,还确定了家长式领导的感知具有调节作用。观察到随着家长式领导感知的增加,工作满意度与工作压力之间的负相关关系减弱。

结论

家长式领导方式可以在提高医疗工作者的生产力和减轻压力对满意度的负面影响方面发挥关键作用。建议制定政策,制定适当的策略来营造能增加员工对家长式领导感知的工作环境。

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