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确定工作压力与工作绩效之间的关系:一项针对医护人员的横断面研究。

Determining the Relationship Between Work Stress and Job Performance: A Cross-Sectional Study Among Healthcare Workers.

作者信息

Ari Hakan Oğuz

机构信息

Gülhane Faculty of Health Sciences, Department of Health Management, University of Health Sciences, Ankara, Türkiye.

出版信息

J Nurs Manag. 2025 Apr 8;2025:5051149. doi: 10.1155/jonm/5051149. eCollection 2025.

DOI:10.1155/jonm/5051149
PMID:40236786
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC11999751/
Abstract

Work stress and job performance are critical factors for increasing productivity and ensuring sustainability in healthcare institutions. This study investigates the work stress and job performance levels of healthcare workers in Türkiye and the relationship between them. The study included healthcare workers of a private hospital in Ankara, Türkiye. Data were collected using the General Work Stress Scale and the Job Performance Scale. In the study where 47.3% of the participants were nurses, it was observed that healthcare workers had low work stress levels and high job performance levels. Nurses had higher work stress than others but lower job performance. It was determined that there was a negative, weak and statistically significant relationship between work stress and job performance. In order to reduce work stress and increase job performance, it is important to develop managerial intervention programs by considering variables such as healthcare workers' age, marital status, years employed in the profession and their occupations. This study provides evidence-based clues for actions that will help hospital and nursing service managers control job stress and increase clinical services' and hospitals' performance.

摘要

工作压力和工作绩效是提高医疗机构生产力和确保其可持续性的关键因素。本研究调查了土耳其医护人员的工作压力和工作绩效水平以及二者之间的关系。该研究纳入了土耳其安卡拉一家私立医院的医护人员。使用通用工作压力量表和工作绩效量表收集数据。在参与者中47.3%为护士的这项研究中,观察到医护人员的工作压力水平较低且工作绩效水平较高。护士的工作压力高于其他人员,但工作绩效较低。研究确定工作压力与工作绩效之间存在负面、微弱且具有统计学意义的关系。为了减轻工作压力并提高工作绩效,考虑医护人员的年龄、婚姻状况、从业年限及其职业等变量来制定管理干预计划很重要。本研究为有助于医院和护理服务管理者控制工作压力并提高临床服务及医院绩效的行动提供了循证线索。

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本文引用的文献

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Workplace stressor factors, profiles and the relationship to career stage in UK veterinarians, veterinary nurses and students.英国兽医、兽医护士及学生的工作场所压力源因素、概况及其与职业阶段的关系。
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Job performance and associated factors among nurses working in adult emergency departments at selected public hospitals in Ethiopia: a facility-based cross-sectional study.埃塞俄比亚部分公立医院成人急诊科护士的工作绩效及相关因素:一项基于机构的横断面研究。
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BMC Public Health. 2021 Mar 19;21(1):539. doi: 10.1186/s12889-021-10579-1.
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J Nurs Manag. 2021 May;29(4):710-720. doi: 10.1111/jonm.13211. Epub 2020 Nov 29.
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