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一项旨在协调新冠疫情健康信息并填补美国难民初步安置期间沟通空白的合作。

A collaboration to harmonize COVID-19 health messaging and fill communication gaps during initial U.S. refugee resettlement.

作者信息

Keaveney Megan, Le Cassie, Steger Kate, Sood Neha J, Bligh Leticia, Kim Curi, Dicker SUSAn, Klosovsky Alexander, Herrera Holly, Jentes Emily

机构信息

Centers for Disease Control and Prevention, Atlanta, Georgia, USA.

Department of State Bureau for Population, Refugees, and Migration, Washington, District of Columbia, USA.

出版信息

Health Lit Commun Open. 2024;2(1):2311402. doi: 10.1080/28355245.2024.2311402.

Abstract

To communicate with U.S.-bound refugees during travel to the United States during the onset of the COVID-19 pandemic, five federal and international organizations collaborated in a strategic work group to synergize COVID-19 prevention health messaging and COVID-19 considerations before, during, and after travel, as well as promote shared resources. This work group sought to establish consistent COVID-19 messaging, disseminate messages to partners, and identify message gaps as the pandemic evolved. In early Fall 2020, CDC released new communication materials, including a fact sheet, a welcome booklet, and infographics translated into 19 languages, to address refugee health partners' need for culturally and linguistically concordant educational materials for refugees. Rapidly changing health communications needs during the pandemic fostered opportunities for collaboration among federal and refugee health partners and highlighted a long-standing need among agencies to address health messaging across the continuum of care for refugees.

摘要

在新冠疫情爆发期间,为了在前往美国的途中与前往美国的难民进行沟通,五个联邦和国际组织在一个战略工作组中展开合作,以整合新冠疫情预防健康信息以及旅行前、旅行中和旅行后的新冠疫情注意事项,并促进资源共享。该工作组力求在疫情演变过程中建立一致的新冠疫情信息,向合作伙伴传播信息,并找出信息差距。2020年秋初,美国疾病控制与预防中心发布了新的宣传材料,包括一份情况说明书、一本欢迎手册以及翻译成19种语言的信息图表,以满足难民健康合作伙伴对为难民提供文化和语言上适宜的教育材料的需求。疫情期间迅速变化的健康传播需求为联邦和难民健康合作伙伴之间的合作创造了机会,并凸显了各机构长期以来在为难民提供连续护理过程中应对健康信息方面的需求。

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