An evaluation of the regional heterogeneity of museums' operational efficiency and productivity changes across Chinese provinces.

Museums are critical in safeguarding cultural heritage and cultivating community educational opportunities. This research aims to evaluate operational efficiency (OE), the impact of technological change on total factor productivity change (TFPC), and the regional heterogeneity of museum performance in three regions and 31 provinces across China. To this end, the study employed DEA-SBM and the Malmquist Productivity Index to gauge OE, TFPC, and determinants of TFPC (efficiency change or emerging technologies change) across 31 provinces for 2012-2021. Results reveal that the average OE of the Chinese Museum is 0.8394. It shows a 16.06 % growth potential in the operational efficiency of Chinese Museums. Further, the OE of Chinese Museums declined over the study period from 0.8965 in 2012 to 0.8088 in 2021. Beijing, Fujian, and Hunan are ranked top with a Museum's OE Score of 1. The average MI score of Chinese Museums is 0.9744, and technology change is the main determinant of Decline in productivity change as EC = 0.9992 is greater than TC = 0.9846. The MI of Liaoning, Shanghai, Ningxia, Jiangxi, Chongqing, Sichuan, Guangdong, and Tianjin is over 1, indicating growth in total factor productivity over the study period. The eastern region of China shows higher operational efficiency and total factor productivity scores of museums than the central and western regions. The results of the Kruskal-Wallis test proved that a statistically significant difference exists among different regions of China for the OE, MI, EC, and TC of museums.