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利用同理心、视觉艺术和患者故事的力量提高健康素养:一项探索性研究。

Harnessing the power of empathy, visual art and patient narratives to improve health literacy: An exploratory study.

作者信息

Beck Tracey, Giese Steven, Khoo Tien K

机构信息

Ballina District Hospital, Northern New South Wales Local Health District, Ballina, New South Wales, Australia.

TAFE NSW Faculty of Arts Creative Design & Ideation, Lismore, New South Wales, Australia.

出版信息

Health Promot J Austr. 2025 Jan;36(1):e893. doi: 10.1002/hpja.893. Epub 2024 Jul 1.

Abstract

ISSUE ADDRESSED

Health-related information can often be overwhelming for consumers, frequently infused with complex medical terminology that is difficult to understand and apply. Historically empathic connection, art and narratives have played key roles in communicating with diverse populations however collectively have received little recognition as a modality to improve health literacy. This study aimed to investigate the empathetic connection between art and patient narratives with a view to improve health literacy in the wider community.

METHODS

Nine recently discharged patients and one carer from a regional hospital were paired with 10 tertiary visual arts students for interview. Each narrative was transformed into visual art and exhibited at a community art gallery. The Empathy Quotient (EQ), Medical Outcomes Study 36-item Short Form Health Survey (SF-36) and self-completed questionnaires assessed empathy and functional well-being. Health literacy was evaluated through community response surveys post-exhibition exposure.

RESULTS

Student artist participants' EQ Cognitive Empathy (EQ-CE) scores were associated with 'Emotional Reactivity' (EQ-ER) (p = .038). SF-36 scores revealed that role limitations due to physical health and emotional problems had the greatest impact on patient/carer participant's life at the time. The SF-36 General Health domain was associated with the EQ-ER total score (p = .044). Exhibition surveys revealed that 96.9% of observers had learnt something new about illness or injury. SO WHAT?: Although a relatively small study, our findings suggest patient/carer narratives and visual art is a simple yet effective modality for health service organisations to facilitate affective learning and improve health literacy when engaging with consumers.

摘要

研究的问题

与健康相关的信息常常让消费者应接不暇,其中频繁充斥着难以理解和应用的复杂医学术语。从历史上看,共情联系、艺术和叙事在与不同人群的沟通中发挥了关键作用,但总体而言,作为提高健康素养的一种方式,它们几乎没有得到认可。本研究旨在调查艺术与患者叙事之间的共情联系,以期提高更广泛社区的健康素养。

方法

将一家地区医院的9名近期出院患者和1名护理人员与10名高等视觉艺术专业学生配对进行访谈。每个叙事都被转化为视觉艺术作品,并在社区艺术画廊展出。通过共情商数(EQ)、医学结局研究36项简短健康调查(SF-36)和自我填写问卷来评估共情和功能健康状况。通过展览后的社区反应调查来评估健康素养。

结果

学生艺术家参与者的EQ认知共情(EQ-CE)得分与“情绪反应性”(EQ-ER)相关(p = 0.038)。SF-36得分显示,身体健康和情绪问题导致的角色限制在当时对患者/护理人员参与者的生活影响最大。SF-36总体健康领域与EQ-ER总分相关(p = 0.044)。展览调查显示,96.9%的观察者了解到了有关疾病或损伤的新信息。那又如何?:尽管本研究规模相对较小,但我们的研究结果表明,对于卫生服务机构而言,患者/护理人员的叙事和视觉艺术是一种简单而有效的方式,有助于在与消费者互动时促进情感学习并提高健康素养。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/3166/11729824/7c7da60aa5a4/HPJA-36-0-g002.jpg

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