South African Grape and Wine Research Institute, Stellenbosch University, Stellenbosch, South Africa.
Escola Superior de Biotecnologia, Universidade Católica Portuguesa, Rua Dr. António Bernardino de Almeida, 4200-072, Porto, Portugal.
Sci Rep. 2024 Jul 10;14(1):15977. doi: 10.1038/s41598-024-66636-3.
Consumers' mental pictures of wine are multifaceted and are shaped by their sensory (taste, smell, visual, sensation) perceptions, in addition to emotional, cultural and extrinsic (brand, price, and awards) influences. This study explores whether consumers from three different wine cultures share mental representations of three wine concepts. Through an online survey, French, Portuguese, and South African wine consumers described their conceptualizations of Wine, Red wine and White wine aroma. Given these nations' rich winemaking traditions and diverse wine styles, differences in consumer perspectives were likely to emerge. The findings demonstrate that, regardless of cultural background, the broad concept of Wine aligns with the more specific Red and White wine conceptualizations, although the latter concepts diverge from each other. Notably, cultural contexts significantly influence participants' representations of Red Wine, with particularly marked contrasts between the South African and French respondents. This suggests that like experts, wine consumers have also built representations of wine through semantic memory. This cross-cultural analysis of consumer interpretations of wine concepts holds the potential for refining marketing strategies to overcome cultural barriers in wine purchasing behaviour.
消费者对葡萄酒的心理意象是多方面的,不仅受到感官(味觉、嗅觉、视觉、感觉)感知的影响,还受到情感、文化和外在(品牌、价格和奖项)因素的影响。本研究探讨了来自三个不同葡萄酒文化的消费者是否对三个葡萄酒概念具有共同的心理表征。通过在线调查,法国、葡萄牙和南非的葡萄酒消费者描述了他们对葡萄酒、红葡萄酒和白葡萄酒香气的概念化。鉴于这些国家丰富的酿酒传统和多样化的葡萄酒风格,消费者观点的差异可能会显现出来。研究结果表明,无论文化背景如何,葡萄酒的广义概念与更具体的红葡萄酒和白葡萄酒概念相一致,尽管后两者概念彼此不同。值得注意的是,文化背景显著影响了参与者对红葡萄酒的表现,南非和法国受访者之间的差异尤为明显。这表明,就像专家一样,葡萄酒消费者也通过语义记忆构建了对葡萄酒的表现。对消费者对葡萄酒概念的解释进行跨文化分析,有可能完善营销策略,克服葡萄酒购买行为中的文化障碍。