Goldberg Elizabeth, Kao Dave, Kwan Bethany, Patel Hemali, Hassell Amy, Zane Richard
University of Colorado Anschutz Medical Campus, Department of Emergency Medicine, Aurora, CO, USA.
University of Colorado Anschutz Medical Campus, Department of Medicine - Cardiology, Aurora, CO, USA.
NPJ Digit Med. 2024 Jul 11;7(1):187. doi: 10.1038/s41746-024-01184-8.
In the face of formidable healthcare challenges, such as staffing shortages and rising costs, technology has emerged as a crucial ally in enhancing patient care. UCHealth, Colorado’s largest health system, has pioneered the integration of technology into patient care through its Virtual Health Center (VHC). In this Comment, we explore UCHealth’s journey in creating a centralized hub that harnesses innovative digital health solutions to address patient care needs across its 12 hospitals, spanning over 600,000 emergency department visits and nearly 150,000 inpatient and observation encounters annually. The VHC has proven to be a transformative force, providing high-quality care at scale, reducing staff burden, and establishing new career pathways in virtual health. The transformation process involved multiple steps: (a) identifying a need, (b) vetting within health system solutions, (c) searching for industry solutions, and scrutinizing these through meetings with our innovations center, (d) piloting the solution, and (e) sustaining the solution by integrating them within the electronic health record (EHR).
面对人员短缺和成本上升等严峻的医疗挑战，技术已成为提升患者护理的关键助力。科罗拉多州最大的医疗系统UCHealth通过其虚拟健康中心（VHC）率先将技术融入患者护理。在本评论中，我们探讨了UCHealth创建一个集中枢纽的历程，该枢纽利用创新的数字健康解决方案，以满足其12家医院的患者护理需求，每年有超过60万次急诊科就诊以及近15万次住院和观察病例。事实证明，虚拟健康中心是一股变革力量，能够大规模提供高质量护理，减轻员工负担，并在虚拟健康领域开辟新的职业道路。转型过程涉及多个步骤：（a）确定需求，（b）在医疗系统解决方案中进行审查，（c）寻找行业解决方案，并通过与我们的创新中心会面进行仔细审查，（d）试点该解决方案，以及（e）通过将其整合到电子健康记录（EHR）中来维持该解决方案。
