Głuchowski Artur, Koteluk Katarzyna, Czarniecka-Skubina Ewa
Department of Food Gastronomy and Food Hygiene, Institute of Human Nutrition Sciences, Warsaw University of Life Sciences (WULS), Str. Nowoursynowska 166, 02-787 Warsaw, Poland.
Foods. 2024 Jun 28;13(13):2063. doi: 10.3390/foods13132063.
The development of new dishes in the catering services market requires an understanding of consumers' needs, expectations, and motivations for their choices. The effect of the serving method of a dessert on customers' perceptions of its visual appeal, portion size, energy value, and expected price was evaluated. The study involved the presentation of desserts on plates of various sizes, shapes, and colors. The study was carried out among 1005 respondents using the CAWI method. Our findings revealed that along with an increasing plate size from a diameter of ϕ24-27 cm to ϕ31 cm, the ratings of the dish's perceived appearance ( ≤ 0.001), portion size ( ≤ 0.001), and energy value ( ≤ 0.01) decreased. Plate shape influenced the perceived appearance of the dessert. When placed on a square platter, round desserts were considerably ( ≤ 0.05) less appealing. The color of the plate had a significant influence ( ≤ 0.001) on the dish's perceived appearance and estimated monetary value, and it evoked more sensory-hedonic impressions. Red-plate and white-plate desserts were liked less than black-plate desserts, but color-plated desserts were perceived as more expensive than those served on white dishes. Consumers perceived bright desserts on white plates as traditional, natural, and boring; those on black plates as modern, appetizing, and aesthetic; and those served on red plates as artificial, unsightly, and unappetizing. Higher consumer food neophobia led to a lower rating related to appearance and price perceptions, but elevated perceptions of portion size and energy value appraisal. Our results may be used in the marketing of gastronomic dishes.
餐饮服务市场新菜品的开发需要了解消费者的需求、期望以及他们做出选择的动机。评估了甜点的呈现方式对顾客对其视觉吸引力、份量大小、能量值和预期价格认知的影响。该研究涉及在各种尺寸、形状和颜色的盘子上呈现甜点。研究采用计算机辅助网络访谈(CAWI)方法对1005名受访者进行。我们的研究结果显示,随着盘子直径从24 - 27厘米增加到31厘米,菜品的外观评分(≤0.001)、份量大小评分(≤0.001)和能量值评分(≤0.01)均下降。盘子形状影响甜点的外观认知。当圆形甜点放在方形盘子上时,其吸引力显著降低(≤0.05)。盘子颜色对菜品的外观认知和估计货币价值有显著影响(≤0.001),并引发更多感官享乐印象。红色盘子和白色盘子上的甜点不如黑色盘子上的受欢迎,但彩色盘子上的甜点被认为比白色盘子上的更昂贵。消费者认为白色盘子上颜色鲜艳的甜点传统、自然且乏味;黑色盘子上的甜点现代、开胃且美观;红色盘子上的甜点人工、难看且缺乏吸引力。消费者对食物的新恐惧症程度越高,与外观和价格认知相关的评分越低,但对份量大小和能量值评估的认知越高。我们的研究结果可用于美食菜品的营销。
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