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追求医疗保健组织的可持续绩效:可持续商业模式视角。

Pursuing sustainable performance in healthcare organizations: a sustainable business model perspective.

机构信息

University of Palermo, Palermo, Italy.

University of Messina, Messina, Italy.

出版信息

J Health Organ Manag. 2024 Jul 16;38(5):741-759. doi: 10.1108/JHOM-12-2023-0369.

DOI:10.1108/JHOM-12-2023-0369
PMID:39008094
Abstract

PURPOSE

This paper explores the use of Dynamic Business Modeling for Sustainability (DBMfS) in healthcare management settings as a holistic approach to integrating economic, social, and environmental dimensions into the business formula of these complex organizations.

DESIGN/METHODOLOGY/APPROACH: After framing sustainable value in healthcare in terms of organizational complexity, wicked problems, and emerging managerial challenges, the paper proposes and illustrates the DBMfS approach that adopts a systemic view of sustainable value in healthcare. According to a qualitative perspective, a single-case study of a maternity-related healthcare treatment is also described to explore the implications and limitations of using this approach to sustainable business modeling in healthcare organizations.

FINDINGS

Findings show that, by embracing sustainability through DBMfS, healthcare organizations can improve operational efficiency, reduce waste (like energy, water, and medical supplies), and enhance cost-effectiveness, thus contributing significantly to societal well-being.

ORIGINALITY/VALUE: In recent years, the healthcare sector has faced numerous challenges and wicked problems, including escalating costs, resource constraints, and growing environmental concerns. As a result, the concept of sustainability has gained significant attention, thus calling scholars and practitioners to develop methods and tools able to integrate it into strategic management systems of healthcare organizations. By proposing the adoption of DBMfS in the healthcare sector, this paper contributes to feeding up the current debate.

摘要

目的

本文探讨了在医疗保健管理环境中使用动态业务建模以实现可持续性(DBMfS),作为将经济、社会和环境维度纳入这些复杂组织业务公式的整体方法。

设计/方法/途径:在根据组织复杂性、棘手问题和新兴管理挑战来构建医疗保健中的可持续价值之后,本文提出并说明了 DBMfS 方法,该方法采用了医疗保健中可持续价值的系统观点。根据定性观点,还描述了一个与产妇保健治疗相关的单一案例研究,以探索在医疗保健组织中使用这种可持续业务建模方法的含义和局限性。

发现

研究结果表明,通过通过 DBMfS 来实现可持续性,医疗保健组织可以提高运营效率、减少浪费(如能源、水和医疗用品)并提高成本效益,从而为社会福祉做出重大贡献。

原创性/价值:近年来,医疗保健部门面临着许多挑战和棘手问题,包括成本不断上升、资源限制和日益增长的环境问题。因此,可持续性的概念引起了广泛关注,这就要求学者和从业者开发能够将其纳入医疗保健组织战略管理系统的方法和工具。本文通过提出在医疗保健部门采用 DBMfS,为当前的辩论做出了贡献。

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