Department of Business Administration, School of Management, University of Science and Technology of China, Hefei, China.
International Institute of Finance/School of Management, University of Science and Technology of China, Hefei, China.
J Health Organ Manag. 2024 Jul 16;38(5):724-740. doi: 10.1108/JHOM-12-2023-0372.
This study aims to explore the adverse impacts of abusive supervision on helping behaviors among employees, as mediating by intention to leave and moderating by Islamic work ethics (IWE).
DESIGN/METHODOLOGY/APPROACH: A quantitative approach was employed, and the sample consisted of 283 nurses working in various public sector hospitals in Pakistan. The data analysis was conducted using SPSS and AMOS with the PROCESS macro.
The results suggest that abusive supervision diminishes helping behavior among nurses. Additionally, the study reveals that intention to leave mediates the relationship of abusive supervision and nurses' helping behavior. Moreover, the introduction of IWE as a boundary condition reveals that the mediated link is weaker when IWE is higher, and vice versa.
This study provides valuable insights for hospital authorities to develop intervention strategies and policies aimed at reducing abusive supervision in hospitals. Hospital management should also be aware of the detrimental effects of abusive supervision on nurses' helping behaviors, which can be mitigated by promoting ethical values aligned with IWE.
ORIGINALITY/VALUE: This study makes a valuable contribution to the limited research on the link between abusive supervision and helping behaviors in hospital settings. It offers new perspectives by incorporating the Conservation of Resources theory, particularly within the healthcare sector. Furthermore, this research expands the current knowledge by investigating the mediating influence of intention to leave and the moderating effect of IWE in mitigating the adverse impact of abusive supervision on nurses' helping behavior in Pakistan's public sector hospitals.
本研究旨在探讨施虐型监管对员工帮助行为的不利影响，并通过离职意向和伊斯兰工作伦理（IWE）进行中介和调节。
设计/方法/途径：采用定量方法，样本包括巴基斯坦各公立医院的 283 名护士。数据分析使用 SPSS 和 AMOS 以及 PROCESS 宏进行。
结果表明，施虐型监管会降低护士的帮助行为。此外，研究表明，离职意向中介了施虐型监管与护士帮助行为之间的关系。此外，引入 IWE 作为边界条件表明，当 IWE 较高时，中介联系较弱，反之亦然。
本研究为医院当局提供了有价值的见解，以制定旨在减少医院施虐型监管的干预策略和政策。医院管理层还应该意识到施虐型监管对护士帮助行为的不利影响，可以通过促进与 IWE 一致的道德价值观来减轻这种影响。
原创性/价值：本研究为施虐型监管与医院环境中帮助行为之间的联系的有限研究做出了有价值的贡献。它通过在医疗保健领域特别纳入资源保护理论，提供了新的视角。此外，本研究通过调查离职意向的中介影响和 IWE 的调节作用，在巴基斯坦公共部门医院减轻施虐型监管对护士帮助行为的不利影响方面，扩展了现有知识。
