Brown Jonathan, Ali Zuhair, Dao An, Wong Mike, Raghavan Rajeev
HCA Houston Healthcare Kingwood, Kingwood, TX.
HCA Healthcare Graduate Medical Education, Kingwood, TX.
HCA Healthc J Med. 2024 Jun 1;5(3):371-376. doi: 10.36518/2689-0216.1701. eCollection 2024.
Communication with stakeholders for a graduate medical education (GME) program depends on shared visual and written content. Residency training programs are embracing social media as a communication channel. However, curated information that may only be viewed by subscribers or followers is difficult to archive and may appear overwhelming to novice users. An electronic, printable newsletter may be a unique communication tool for training programs to share information among residents, faculty, and hospital administration.
We published a monthly electronic newsletter sent to all residents, teaching faculty, and additional stakeholders in our internal medicine residency program. We conducted an electronic anonymous survey and sent it to all residents in February 2023 and January 2024. The survey consisted of 5 questions to assess the satisfaction level of the newsletter.
Sixty of 232 (25.9%) residents completed the survey. Of those, 44 (73.3%) residents were very satisfied regarding overall satisfaction, 39 (65.0%) residents were very satisfied with the overall content, and 42 (70.0%) residents were very satisfied with the timeliness of the information presented. Thirty-six (60%) residents reported the importance of having a resident-led newsletter.
We found an overall high satisfaction level in a resident-led newsletter based on a survey completed by residents within our program. Most survey respondents deemed resident leadership crucial for the newsletter. We also received strong positive feedback from key stakeholders ranging from hospital administration to residency applicants.
研究生医学教育(GME)项目与利益相关者的沟通依赖于共享的视觉和书面内容。住院医师培训项目正在将社交媒体作为一种沟通渠道。然而,只有订阅者或关注者才能查看的精选信息难以存档,并且可能会让新手用户感到不知所措。电子可打印时事通讯可能是培训项目在住院医师、教职员工和医院管理层之间共享信息的独特沟通工具。
我们每月发布一份电子时事通讯,发送给我们内科住院医师项目的所有住院医师、教学人员和其他利益相关者。我们在2023年2月和2024年1月向所有住院医师进行了一次电子匿名调查。该调查包括5个问题,以评估时事通讯的满意度。
232名住院医师中有60名(25.9%)完成了调查。其中,44名(73.3%)住院医师对总体满意度非常满意,39名(65.0%)住院医师对整体内容非常满意,42名(70.0%)住院医师对所提供信息的及时性非常满意。36名(60%)住院医师报告了由住院医师主导的时事通讯的重要性。
根据我们项目中的住院医师完成的一项调查,我们发现由住院医师主导的时事通讯总体满意度较高。大多数调查受访者认为住院医师的主导对时事通讯至关重要。我们还从医院管理层到住院医师申请人等关键利益相关者那里收到了强烈的积极反馈。