Hwang Amy S, Tannou Thomas, Nanthakumar Jarshini, Cao Wendy, Chu Charlene H, Zeytinoglu Atici Ceren, Scane Kerseri, Yu Amanda, Tsang Winnie, Chan Jennifer, Lea Paul, Harris Zelda, Wang Rosalie H
Department of Occupational Science and Occupational Therapy, University of Toronto, Toronto, Ontario, Canada.
Centre de Recherche, Institut Universitaire de Gériatrie de Montréal, CIUSSS Centre-Sud de l'Ile de Montréal, Montréal, Québec, Canada.
Gerontologist. 2024 Dec 13;65(1). doi: 10.1093/geront/gnae093.
As society rapidly digitizes, successful aging necessitates using technology for health and social care and social engagement. Technologies aimed to support older adults (e.g., smart homes, assistive robots, wheelchairs) are increasingly applying artificial intelligence (AI), and thereby creating ethical challenges to technology development and use. The international debate on AI ethics focuses on implications to society (e.g., bias, equity) and to individuals (e.g., privacy, consent). The relational nature of care, however, warrants a humanistic lens to examine how "AI AgeTech" will shape, and be shaped by, social networks or care ecosystems in terms of their care actors (i.e., older adults, care partners, service providers); inter-actor relations (e.g., care decision making) and relationships (e.g., social, professional); and evolving care arrangements. For instance, if an older adult's reduced functioning leads actors to renegotiate their risk tolerances and care routines, smart homes or robots become more than tools that actors configure; they become semiautonomous actors, in themselves, with the potential to influence functioning and interpersonal relationships. As an experientially diverse, transdisciplinary working group of older adults, care partners, researchers, clinicians, and entrepreneurs, we co-constructed intersectional care experiences, to guide technology research, development, and use. Our synthesis contributes a preliminary guiding model for AI AgeTech innovation that delineates humanistic attributes, values, and design orientations, and captures the ethical, sociological, and technological nuances of dynamic care ecosystems. Our visual probes and recommended tools and techniques offer researchers, developers/innovators, and care actors concrete ways of using this model to promote successful aging in AI-enabled futures.
随着社会迅速数字化,成功老龄化需要利用技术促进健康和社会护理以及社会参与。旨在支持老年人的技术(如智能家居、辅助机器人、轮椅)越来越多地应用人工智能(AI),从而给技术开发和使用带来了伦理挑战。关于人工智能伦理的国际辩论聚焦于对社会(如偏见、公平)和个人(如隐私、同意)的影响。然而,护理的关系本质需要从人文视角审视“人工智能时代技术”将如何在其护理参与者(即老年人、护理伙伴、服务提供者)、参与者间关系(如护理决策)和关系(如社会关系、专业关系)以及不断演变的护理安排方面塑造社会网络或护理生态系统,并受到其塑造。例如,如果老年人功能减退导致参与者重新协商他们的风险承受能力和护理常规,智能家居或机器人就不仅仅是参与者配置的工具;它们本身成为半自主参与者,有可能影响功能和人际关系。作为一个由老年人、护理伙伴、研究人员、临床医生和企业家组成的经验丰富、跨学科的工作组,我们共同构建了交叉护理体验,以指导技术研究、开发和使用。我们的综合成果为人工智能时代技术创新提供了一个初步的指导模型,该模型描绘了人文属性、价值观和设计方向,并捕捉了动态护理生态系统的伦理、社会学和技术细微差别。我们的视觉探索以及推荐的工具和技术为研究人员、开发者/创新者和护理参与者提供了具体方法,以便在人工智能时代促进成功老龄化。