Khayyat Sarah M, Haseeb Abdul, Alkaabi Ziyad H, Bahaziq Abdullah M, Alhomayani Abdulaziz M, Alhifany Abdullah A, Alrammaal Hanadi H, Jaha Athar Y
Department of Pharmacy Practices, College of Pharmacy, Umm Al-Qura University, Makkah, Saudi Arabia.
Clinical Pharmacy Program, Al Rayan private college of health sciences and nursing, Al Madinah Al Munawarah, Saudi Arabia.
J Patient Exp. 2024 Aug 16;11:23743735241273564. doi: 10.1177/23743735241273564. eCollection 2024.
In the Kingdom of Saudi Arabia, there is an increasing demand for community pharmacists to provide the highest level of clinical knowledge and services. However, evidence regarding Saudi public awareness of the clinical services offered by community pharmacies (CPs) and the barriers to using them is limited. In this cross-sectional study, we used an online questionnaire developed by adapting the Consolidated Framework for Implementation Research. A total of 273 participants completed the survey. Half the participants were generally aware of the availability of some CP services but were not informed about the full range on offer, eg, medication reviews (84%) and online counseling (89%). Most of the participants (69.6%) did not identify differences in the care provided by community pharmacists versus hospital pharmacists (= 0.02). A commonly reported barrier to using CP services was a general preference for other healthcare professionals to seek pharmaceutical help (85.7%). Many other barriers were also reported, impacting the participants' use of these services. The decision-making authorities should consider improvements to increase patients' awareness and utilization of clinical services and enhance community pharmacists' performance in clinical-oriented pharmaceutical care.
在沙特阿拉伯王国，对社区药剂师提供最高水平临床知识和服务的需求日益增加。然而，关于沙特公众对社区药房（CPs）提供的临床服务的认知以及使用这些服务的障碍的证据有限。在这项横断面研究中，我们使用了通过改编实施研究综合框架而开发的在线问卷。共有273名参与者完成了调查。一半的参与者普遍知晓一些社区药房服务的存在，但并不了解所提供的全部服务范围，例如，药物审查（84%）和在线咨询（89%）。大多数参与者（69.6%）没有发现社区药剂师与医院药剂师所提供的护理存在差异（P = 0.02）。一个普遍报告的使用社区药房服务的障碍是普遍倾向于向其他医疗保健专业人员寻求药物帮助（85.7%）。还报告了许多其他障碍，影响了参与者对这些服务的使用。决策当局应考虑改进措施，以提高患者对临床服务的认知和利用率，并提升社区药剂师在以临床为导向的药学服务中的表现。
