Coordinator (Noncommunicable Diseases and Determinants), Department of Healthier Populations and NCD, WHO South East Asia Regional Office, New Delhi, India.
Professor, Centre for Community Medicine, All India Institute of Medical Sciences, New Delhi, India.
WHO South East Asia J Public Health. 2024 Jan 1;13(1):24-28. doi: 10.4103/WHO-SEAJPH.WHO-SEAJPH_26_24. Epub 2024 Aug 21.
Enhancing health-care workforce capacity in primary care settings is critical for delivering quality care to individuals with noncommunicable diseases (NCDs). Despite significant resources allocated to traditional face-to-face training methods, challenges persist in terms of scale, coverage, training material standards, and availability of trainers across different domains. Self-paced learning through an accessible platform with evaluation is a feasible option to overcome these challenges. Taking advantage of the technology and reach of the OpenWHO platform, the WHO South-East Asia Region developed four SEARO NCD PEN-HEARTS courses. Content was adapted from WHO guidance to low- or middle-income countries context. These courses cover NCD service planning, primary health-care interventions, diabetic foot care, and palliative care. The courses target primary health-care managers tasked with planning, training, implementing, and monitoring NCD health services. This is the first set of OpenWHO courses on NCD services for primary health-care launched on October 26, 2023. Courses were rolled out through WHO country offices in SEAR. WHO staff in HQ and regions were also informed. SEAnetNCD network which includes 10 institutions from eight countries of Southeast Asia, with more than 100 members were appraised of the courses through a web-based meeting. In addition, social media platforms such as Facebook, Twitter, LinkedIn, and WhatsApp groups were used extensively. We observed a high level of interest and uptake for the courses. Within 100 days, the four courses had 18,250 enrolments with 12,090 unique users. More than 75% of users were in the 20-39 age group and covered diverse areas of work, ranging from health professionals, students, public health experts, national health ministries, and United Nations staff. Over 7,000 certificates have been awarded through graded assessments with average scores of 75%. Such courses of short duration focusing on specific skills and built with WHO guidance can be a solution to addressing gaps in capacity building.
加强初级保健环境中的医疗保健劳动力能力对于为患有非传染性疾病（NCDs）的个人提供高质量的护理至关重要。尽管为传统的面对面培训方法分配了大量资源，但在规模、覆盖范围、培训材料标准以及不同领域培训师的可用性方面仍然存在挑战。通过具有评估功能的可访问平台进行自我指导学习是克服这些挑战的可行选择。利用 OpenWHO 平台的技术和影响力，世卫组织东南亚区域开发了四门 SEARO NCD PEN-HEARTS 课程。内容改编自针对低收入和中等收入国家的世卫组织指南。这些课程涵盖 NCD 服务规划、初级卫生保健干预措施、糖尿病足护理和姑息治疗。这些课程面向负责规划、培训、实施和监测 NCD 卫生服务的初级卫生保健管理人员。这是 2023 年 10 月 26 日在 OpenWHO 上推出的第一批针对初级卫生保健的 NCD 服务课程。课程通过世卫组织在东南亚区域的国家办事处推出。世卫组织总部和区域的工作人员也得到了通知。SEAnetNCD 网络包括来自东南亚八个国家的 10 个机构，拥有 100 多名成员，通过网络会议对这些课程进行了评估。此外，还广泛使用了 Facebook、Twitter、LinkedIn 和 WhatsApp 等社交媒体平台。我们观察到对这些课程的浓厚兴趣和参与度。在 100 天内，四门课程的注册人数达到了 18250 人，其中 12090 人是唯一用户。超过 75%的用户年龄在 20-39 岁之间，工作领域广泛，包括卫生专业人员、学生、公共卫生专家、国家卫生部和联合国工作人员。通过分级评估颁发了超过 7000 份证书，平均分数为 75%。这种专注于特定技能且以世卫组织指南为基础的短期课程可以解决能力建设方面的差距问题。
