Department of Community Medicine, Research Laboratory LR12ES03, "Quality of Care and Management of Healthcare Services", Faculty of Medicine of Sousse, University of Sousse, Sousse, Tunisia.
Department of Nursing Administration, College of Nursing, University of Hail, Hail, Saudi Arabia.
J Health Organ Manag. 2024 Aug 29;38(6):923-941. doi: 10.1108/JHOM-01-2023-0004.
Effective teamwork is crucial for patient safety in healthcare. The TeamSTEPPS Teamwork Perceptions Questionnaire (T-TPQ) is a widely used tool for assessing teamwork perceptions. The T-TPQ has been adapted and validated for hospital setting use in several countries. This study aimed to translate and validate the T-TPQ into French for use among Tunisian healthcare professionals, enhancing teamwork assessment and patient safety initiatives.
DESIGN/METHODOLOGY/APPROACH: A rigorous process ensured cultural and linguistic adaptation of the T-TPQ, including back-translation, expert panel review, and pilot testing. 459 healthcare professionals from four hospitals in Kairouan, Tunisia participated. Confirmatory factor analysis (CFA) compared the original five-factor structure with a revised structure based on exploratory factor analysis (EFA).
Both CFA models demonstrated good fit, with no significant difference between them (∆χ = 22.51, = 0.79). The original five-factor structure was retained due to its established theoretical foundation. The French T-TPQ exhibited strong internal consistency (α = 0.9). Two-way Random ICCs indicated fair to good test-retest reliability for all the five dimensions (0.633-0.848).
RESEARCH LIMITATIONS/IMPLICATIONS: Several limitations should be acknowledged. The use of a questionnaire as a data collection tool is the source of a reporting bias, for fear of being identified or for reasons of "social desirability". Nevertheless, this social desirability was minimal, as Baker (2010) took steps to mitigate this during the instrument's development. Additionally, for assessing attitudes and perceptions, self-reported measures are deemed more effective, whereas objective measures are advocated for behavioral assessments. Furthermore, the participants were informed of the absence of good or bad answers, the importance of answering as closely as possible, and the confidentiality. Moreover, considering the data collection period, the COVID- 19 pandemic and its potential impact on recruitment, data collection, and participant responses. Although the sample size of 459 met the recommended criteria for conducting confirmatory factor analysis, as suggested by Bentler and Chou (1987) and (Floyd and Widaman, 1995), the COVID-19 pandemic presented challenges in recruitment. The increased workload and stress on healthcare professionals, coupled with staff redeployment and research restrictions within hospitals and care units, likely hindered achieving an even larger sample size. These circumstances also necessitated adjustments to data collection methods to ensure safety and adherence to pandemic protocols. This involved incorporating online surveys option with paper-based questionnaires and implementing stricter hygiene measures during in person data collection. Furthermore, the pandemic impacted the teamwork perceptions as significantly redefined the healthcare environment, placing immense pressure on professionals due to surging patient volumes, staff shortages, and the emotional burden of caring for critically ill individuals. This heightened stress and workload likely influenced teamwork dynamics, potentially fostering both positive adaptations, such as increased cohesion and support, as well as negative consequences like communication breakdowns and decreased morale (Terregino , 2023).
We outline significant practical implications for leaders in health care for improving teamwork and patient safety. Or, healthcare leaders can significantly enhance teamwork and patient safety by incorporating the validated French T-TPQ into their improvement strategies. This reliable tool enables the assessment of staff perceptions regarding teamwork strengths and weaknesses, specifically in areas like communication and leadership. By identifying these crucial areas, leaders can implement targeted training programs and interventions. In fact, the existing body of research consistently demonstrates the positive impact of team training interventions, on both teamwork processes and patient outcomes. These interventions have been shown to enhance teamwork skills (Baker , 2010; Thomas and Galla, 2013; Weaver , 2014). In areas such as communication, leadership, situation monitoring, and mutual support, leading to decreased mortality and morbidity rates (Weaver , 2014). Implementing team training programs fosters trust and collaboration around shared goals, contributing to a more effective and safer healthcare environment for both patients and professionals. Additionally, the culturally adapted T-TPQ not only benefits individual healthcare settings but also unlocks opportunities for broader research and collaboration on a global scale. By enabling cross-cultural comparisons and benchmarking, the T-TPQ can deepen our understanding of how teamwork dynamics vary across diverse healthcare environments and cultural contexts. This knowledge is invaluable for tailoring teamwork interventions and training programs to specific populations and settings, ensuring their effectiveness and cultural relevance. Moreover, integrating teamwork training into continuing professional development, interprofessional and medical education initiatives is crucial for cultivating collaborative competencies and building high-performing healthcare teams. Research has shown that interprofessional teamwork experiences significantly enhance collaborative competencies among nursing and medical students, emphasizing the importance of incorporating teamwork training early in healthcare education. This approach equips future healthcare professionals with the necessary skills to navigate complex team environments, ultimately improving patient care quality and mitigating workload issues that contribute to burnout (Simin , 2010; Ceylan, 2017; Fox , 2018).
ORIGINALITY/VALUE: The French version of the T-TPQ was semantically equivalent and culturally relevant with adequate test-retest reliability as compared to the English version, expanding its applicability and contributing to understanding teamwork perceptions in this context. The French T-TPQ offers a valuable tool for assessing teamwork, identifying areas for improvement, and implementing interventions to enhance teamwork and patient safety in Tunisia and potentially other French-speaking regions.
有效的团队合作对于医疗保健中的患者安全至关重要。TeamSTEPPS 团队协作感知问卷(T-TPQ)是一种广泛用于评估团队协作感知的工具。该问卷已在多个国家的医院环境中进行了适应性调整和验证。本研究旨在将 T-TPQ 翻译并验证为法语,供突尼斯医疗保健专业人员使用,以增强团队协作评估和患者安全计划。
采用严格的过程确保 T-TPQ 的文化和语言适应性,包括回译、专家小组审查和试点测试。来自突尼斯凯鲁万的四家医院的 459 名医疗保健专业人员参与了研究。验证性因子分析(CFA)比较了基于探索性因子分析(EFA)的原始五因素结构和修订结构。
两个 CFA 模型都表现出良好的拟合度,两者之间没有显著差异(∆χ 2 = 22.51,p = 0.79)。由于其既定的理论基础,保留了原始的五因素结构。法语 T-TPQ 表现出较强的内部一致性(α = 0.9)。所有五个维度的双向随机 ICC 均表明测试-重测信度良好(0.633-0.848)。
应承认存在一些局限性。使用问卷作为数据收集工具可能会导致报告偏倚,因为担心被识别或出于“社会期望性”的原因。然而,这种社会期望性是最小的,因为 Baker(2010)在仪器开发过程中采取了措施来减轻这种情况。此外,对于评估态度和看法,自我报告的衡量标准被认为更有效,而行为评估则提倡使用客观衡量标准。此外,参与者被告知了不存在好或坏的答案,重要的是尽可能接近地回答,以及保密性。此外,考虑到数据收集期、COVID-19 大流行及其对招聘、数据收集和参与者反应的潜在影响。尽管 459 人的样本量符合 Bentler 和 Chou(1987)和(Floyd 和 Widaman,1995)建议的进行验证性因子分析的推荐标准,但 COVID-19 大流行在招聘方面带来了挑战。医疗保健专业人员的工作量和压力增加,加上人员重新部署和医院和护理单元内的研究限制,可能阻碍了获得更大的样本量。这些情况还需要调整数据收集方法,以确保安全并遵守大流行协议。这涉及到增加在线调查选项和纸质问卷,并在进行面对面数据收集时实施更严格的卫生措施。此外,大流行极大地改变了团队协作感知,因为大量增加的患者数量、人员短缺以及照顾病危患者的情感负担给专业人员带来了巨大的压力,这可能会影响团队协作动态,既可能带来积极的适应,如凝聚力和支持的增强,也可能带来负面后果,如沟通中断和士气下降(Terregino,2023)。
我们为医疗保健领域的领导者概述了重要的实际意义,以改善团队合作和患者安全。或者,医疗保健领导者可以通过将经过验证的法语 T-TPQ 纳入其改进策略,显著提高团队合作和患者安全水平。这种可靠的工具使员工能够评估他们对团队合作优势和劣势的看法,特别是在沟通和领导力方面。通过识别这些关键领域,领导者可以实施有针对性的培训计划和干预措施。事实上,现有的研究文献一致表明,团队培训干预措施对团队合作过程和患者结果都有积极的影响。这些干预措施已被证明可以增强团队合作技能(Baker,2010;Thomas 和 Galla,2013;Weaver,2014)。在沟通、领导力、情境监测和相互支持等方面,降低死亡率和发病率(Weaver,2014)。实施团队培训计划可以在共同目标周围建立信任和协作,为患者和专业人员提供更有效和更安全的医疗环境。此外,文化适应性 T-TPQ 不仅有益于各个医疗保健环境,还为全球范围内的更广泛研究和合作开辟了机会。通过实现跨文化比较和基准测试,T-TPQ 可以深化我们对不同医疗保健环境和文化背景下团队动态差异的理解。这种知识对于针对特定人群和环境调整团队合作干预措施和培训计划至关重要,确保其有效性和文化相关性。此外,将团队合作培训纳入继续教育、跨专业和医学教育计划对于培养协作能力和建立高绩效医疗团队至关重要。研究表明,护理和医学专业学生的跨专业团队合作经验显著增强了协作能力,强调了在医疗保健教育早期纳入团队合作培训的重要性。这种方法使未来的医疗保健专业人员具备在复杂团队环境中导航所需的技能,最终提高患者护理质量并减轻导致倦怠的工作量问题(Simin,2010;Ceylan,2017;Fox,2018)。
原创性/价值:与英语版本相比,法语 T-TPQ 在语义上是等效的,具有文化相关性,并且具有足够的重测信度,这扩展了其适用性,并有助于在突尼斯和可能的其他法语地区的背景下理解团队合作感知。法语 T-TPQ 是一种有价值的工具,可用于评估团队合作、确定改进领域,并实施干预措施,以提高突尼斯和潜在其他法语地区的团队合作和患者安全水平。