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心胜于物:正念作为应对职场不文明行为的缓冲因素

Mind over matter: mindfulness as a buffer against workplace incivility.

作者信息

Huseynova Gonchakhanim, İslamoğlu Mehmet

机构信息

Faculty of Business and Economics, Eastern Mediterranean University, Gazimagusa, Türkiye.

出版信息

Front Psychol. 2024 Aug 14;15:1409326. doi: 10.3389/fpsyg.2024.1409326. eCollection 2024.

Abstract

This study examines the relationship between co-worker incivility, emotional exhaustion, mindfulness, and turnover intention among nurses in public and private hospitals in North Cyprus. Drawing upon the Job Demand-Resources theory, the research aims to contribute to the existing literature by investigating the mediating role of emotional exhaustion and the moderating effect of mindfulness on the relationship between co-worker incivility and turnover intention. Data were collected from 238 nurses through questionnaires, and structural equation modeling was employed for data analysis. The results indicate a positive association between co-worker incivility and emotional exhaustion, as well as between co-worker incivility and turnover intention. Emotional exhaustion was found to mediate the relationship between co-worker incivility and turnover intention. Furthermore, mindfulness was identified as a moderator, attenuating the negative impact of co-worker incivility on turnover intention. The findings underscore the importance of addressing workplace incivility and promoting mindfulness to mitigate turnover intentions among nurses. Practical implications include the implementation of interventions to foster a supportive work environment and enhance nurses' emotional wellbeing.

摘要

本研究考察了北塞浦路斯公立和私立医院护士中同事间无礼行为、情绪耗竭、正念与离职意愿之间的关系。基于工作需求-资源理论,该研究旨在通过调查情绪耗竭的中介作用以及正念对同事间无礼行为与离职意愿关系的调节作用,为现有文献做出贡献。通过问卷调查从238名护士收集数据,并采用结构方程模型进行数据分析。结果表明,同事间无礼行为与情绪耗竭之间以及同事间无礼行为与离职意愿之间存在正相关。情绪耗竭被发现中介了同事间无礼行为与离职意愿之间的关系。此外,正念被确定为调节变量,减弱了同事间无礼行为对离职意愿的负面影响。研究结果强调了解决工作场所无礼行为和促进正念以减轻护士离职意愿的重要性。实际意义包括实施干预措施以营造支持性的工作环境并提升护士的情绪健康。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/e0c4/11349638/0be8612c8619/fpsyg-15-1409326-g0001.jpg

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