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超越基础:建立伙伴关系和创新以增强权能,应对工作场所暴力,采取行动呼吁。

Beyond the Basics: Partnerships and Innovations for Empowerment to Address Workplace Violence, a Call to Action.

机构信息

Baylor Scott & White Health, Dallas, Texas (Dr Tellson, Mss Powell and Tolentino, and Messrs Cassity and Weller); Baylor Scott & White Medical Center, Irving, Texas (Dr Huddleston); and Baylor Scott & White All Saints Medical Center, Fort Worth, Texas (Dr Vaughn).

出版信息

Nurs Adm Q. 2024;48(4):297-304. doi: 10.1097/NAQ.0000000000000624. Epub 2024 Aug 30.

Abstract

Workplace violence (WPV) has become a crisis for health care workers, with a significant increase in violent events taking place in health care settings across the nation. Health care organizations should develop a comprehensive WPV program that includes recognition, management, and reporting of all types of WPV. A large health care system developed strategies and a program to address WPV. The health care system believes that a safe and respectful work environment is foundational to the goal of zero preventable harm. The "Safety in the Workplace" initiative was designed to raise awareness of concerning behaviors and to offer tools and resources for identifying, responding to, and reporting incidents of violence, aggression, or disruptive behaviors of WPV. During a 6-month pilot of a WPV bundle, there was a 44% reduction in physical violence reports and a 44% reduction in reported incidents of WPV. From June 2020 to June 2021, there was a 10% decrease in WPV overall.

摘要

工作场所暴力(WPV)已成为医护人员的危机,全国各地的医疗保健环境中发生的暴力事件显著增加。医疗保健组织应制定一项全面的 WPV 计划,包括识别、管理和报告所有类型的 WPV。一个大型医疗保健系统制定了策略和计划来解决 WPV 问题。该医疗保健系统认为,安全和尊重的工作环境是实现零可预防伤害目标的基础。“ workplace safety”( workplace safety)计划旨在提高对不良行为的认识,并提供工具和资源,以识别、应对和报告暴力、攻击或 WPV 的破坏性行为。在 WPV 捆绑包的 6 个月试点期间,身体暴力报告减少了 44%, WPV 报告事件减少了 44%。从 2020 年 6 月到 2021 年 6 月, WPV 总体减少了 10%。

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