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管理工作场所人工智能风险和未来的工作。

Managing workplace AI risks and the future of work.

机构信息

National Institute for Occupational Safety and Health, Washington, District of Columbia, USA.

Advanced Technologies and Laboratories International, Inc., Gaithersburg, Maryland, Cincinnati, Ohio, USA.

出版信息

Am J Ind Med. 2024 Nov;67(11):980-993. doi: 10.1002/ajim.23653. Epub 2024 Sep 2.

Abstract

Artificial intelligence (AI)-the field of computer science that designs machines to perform tasks that typically require human intelligence-has seen rapid advances in the development of foundation systems such as large language models. In the workplace, the adoption of AI technologies can result in a broad range of hazards and risks to workers, as illustrated by the recent growth in industrial robotics and algorithmic management. Sources of risk from deployment of AI technologies across society and in the workplace have led to numerous government and private sector guidelines that propose principles governing the design and use of trustworthy and ethical AI. As AI capabilities become integrated in devices, machines, and systems across industry sectors, employers, workers, and occupational safety and health practitioners will be challenged to manage AI risks to worker health, safety, and well-being. Five risk management options are presented as ways to assure that only trustworthy and ethical AI enables workplace devices, machinery, and processes. AI technologies will play a significant role in the future of work. The occupational safety and health practice and research communities need to ensure that the promise of these new AI technologies results in benefit, not harm, to workers.

摘要

人工智能(AI)——计算机科学领域,设计机器执行通常需要人类智能的任务——在基础系统(如大型语言模型)的开发方面取得了快速进展。在工作场所,人工智能技术的采用可能会给工人带来广泛的危害和风险,正如最近工业机器人和算法管理的增长所表明的那样。由于人工智能技术在整个社会和工作场所的部署带来了许多风险,因此许多政府和私营部门的指导方针都提出了设计和使用值得信赖和合乎道德的人工智能的原则。随着人工智能功能在各行业的设备、机器和系统中的集成,雇主、工人以及职业安全和健康从业者将面临挑战,需要管理人工智能对工人健康、安全和福祉的风险。提出了五种风险管理选项,以确保只有值得信赖和合乎道德的人工智能才能使工作场所的设备、机械和流程正常运行。人工智能技术将在未来的工作中发挥重要作用。职业安全和健康实践和研究界需要确保这些新的人工智能技术的承诺为工人带来利益,而不是伤害。

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