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审视压力和团队支持在不确定性和时间压力下决策过程中的作用。

Examining the Role of Stress and Team Support in Decision Making under Uncertainty and Time Pressure.

作者信息

Younas Sana, Khanum Saeeda

机构信息

Department of Behavioral Sciences, School of Social Sciences and Humanities, National University of Sciences and Technology, Islamabad, Pakistan.

出版信息

MDM Policy Pract. 2024 Sep 2;9(2):23814683241273575. doi: 10.1177/23814683241273575. eCollection 2024 Jul-Dec.

Abstract

UNLABELLED

Previous research has examined the individual effects of uncertainty, time pressure, perceived stress, and team support on decision making. However, scant research has investigated how team support and perceived stress collectively influence providers' perception of decision conflict and satisfaction with decision. The present study aims to fill this void by examining the potential mediating role of perceived stress and team support in the relationship between time pressure, uncertainty, decision satisfaction, and decision conflict. Obstetrics and gynecology (Obs and Gynae) physicians ( = 347) working in tertiary care hospitals were approached through snowball and purposive convenient sampling. Self-reported data were collected in the form of questionnaires. Structural equation modeling was used to uncover the complex linkages. Perceived stress was found to be a significant mediator between uncertainty and decision conflict ( = -0.033, < 0.05). In addition, team support was also found to be a significant mediator between uncertainty and decision satisfaction ( = 0.082, < 0.05) as well as between time pressure and decision satisfaction ( = 0.086, < 0.05). Team support acts as a bridge between uncertainty and decision satisfaction and also between time pressure and decision satisfaction, underscoring its critical role in provider perceptions of decision making in the Obs and Gynae context. This study highlights the significance of managing stress, enhancing team support, and giving priority to patient-centered care. These findings provide insights into risk and uncertainty management in medical decision making, advancing patient-centered care, and optimizing health care outcomes.

HIGHLIGHTS

Stressors in hospital settings such as the complexity and uncertainty of tasks create stress among physicians, potentially leading to decision conflicts.Team support plays a fundamental role in mitigating the negative effects of stressors such as time pressure and uncertainty.Implementing stress management and team support interventions such as cognitive-behavioral therapy and mindfulness may enhance decision making among Obs and Gynae physicians.

摘要

未标注

以往的研究探讨了不确定性、时间压力、感知压力和团队支持对决策的个体影响。然而,很少有研究调查团队支持和感知压力如何共同影响医疗服务提供者对决策冲突的感知以及对决策的满意度。本研究旨在通过考察感知压力和团队支持在时间压力、不确定性、决策满意度和决策冲突之间关系中的潜在中介作用来填补这一空白。通过雪球抽样和立意方便抽样的方法,对在三级医院工作的347名妇产科医生进行了调查。以问卷的形式收集了自我报告的数据。采用结构方程模型来揭示复杂的联系。结果发现,感知压力是不确定性和决策冲突之间的显著中介因素(β = -0.033,p < 0.05)。此外,团队支持也是不确定性和决策满意度之间(β = 0.082,p < 0.05)以及时间压力和决策满意度之间(β = 0.086,p < 0.05)的显著中介因素。团队支持在不确定性和决策满意度之间以及时间压力和决策满意度之间起到了桥梁作用,突显了其在妇产科环境中医疗服务提供者决策感知中的关键作用。本研究强调了管理压力、加强团队支持以及优先考虑以患者为中心的护理的重要性。这些发现为医疗决策中的风险和不确定性管理、推进以患者为中心的护理以及优化医疗结果提供了见解。

重点总结

医院环境中的压力源,如任务的复杂性和不确定性,会给医生带来压力,可能导致决策冲突。团队支持在减轻时间压力和不确定性等压力源的负面影响方面发挥着重要作用。实施压力管理和团队支持干预措施,如认知行为疗法和正念训练,可能会提高妇产科医生的决策能力。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/2079/11367605/f6021eaf93fd/10.1177_23814683241273575-fig1.jpg

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