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需求挫折的每日内波动及其对员工恢复和幸福感的影响:一项混合方法研究。

Daily within-fluctuations in need frustration and implications for employee recovery and well-being: A mixed-methods study.

作者信息

Olafsen Anja H, Kujanpää Miika, Bentzen Marte

机构信息

School of Business, University of South-Eastern, Notodden, Norway.

Norwegian School of Sport Sciences, School of Business, University of South-Eastern, Oslo, Norway.

出版信息

Scand J Psychol. 2025 Feb;66(1):98-110. doi: 10.1111/sjop.13067. Epub 2024 Sep 4.

DOI:10.1111/sjop.13067
PMID:39229813
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC11735253/
Abstract

INTRODUCTION

Daily variations in frustration of basic psychological needs (autonomy, competence, and relatedness) have received limited attention. This mixed-methods study examines such daily variations and their relations to recovery from work and employee well-being.

METHOD

The study uses multilevel modeling of repeated measures through daily surveys from a period of 8 working days across 2 consecutive weeks, combined with in-depth interviews. A sample of 54 Norwegian health-care workers completed a total of 242 daily surveys, and follow-up interviews were conducted with 10 participants.

RESULTS

Quantitative results showed that need frustration at work fluctuates from day to day, with competence frustration notably impairing recovery (i.e., lower psychological detachment and relaxation) and increasing ill-being (i.e., higher exhaustion and negative work affect). Autonomy frustration was related to increased exhaustion and sleep complaints, while relatedness frustration showed no significant relation to recovery, ill-being, or sleep. Qualitative findings corroborated and expanded on these results, offering deepened insights into how competence and, sometimes, relatedness need frustration hampered the recovery process and sleep.

CONCLUSION

The results of the current study add to the scarce body of literature on daily fluctuations in need frustration at work and its adverse consequences.

摘要

引言

基本心理需求(自主性、能力和关联性)受挫的日常变化受到的关注有限。这项混合方法研究考察了此类日常变化及其与工作恢复和员工幸福感的关系。

方法

该研究通过连续两周内8个工作日的每日调查,并结合深度访谈,对重复测量进行多层次建模。54名挪威医护人员的样本总共完成了242次每日调查,并对10名参与者进行了后续访谈。

结果

定量结果表明,工作中的需求受挫情况每天都有波动,能力受挫尤其会损害恢复(即心理脱离和放松程度降低)并增加幸福感缺失(即更高的疲惫感和负面工作情绪)。自主性受挫与疲惫感增加和睡眠问题有关,而关联性受挫与恢复、幸福感缺失或睡眠没有显著关系。定性研究结果证实并扩展了这些结果,对能力受挫以及有时关联性需求受挫如何阻碍恢复过程和睡眠提供了更深入的见解。

结论

本研究结果补充了关于工作中需求受挫的日常波动及其不良后果的少量文献。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/3369/11735253/1cd674ca4861/SJOP-66-98-g001.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/3369/11735253/1cd674ca4861/SJOP-66-98-g001.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/3369/11735253/1cd674ca4861/SJOP-66-98-g001.jpg

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