Chen Yin-Che, Chiang Ying-Chuan, Chu Hui-Chuang
Department of Educational Psychology and Counseling, National Tsing Hua University, Hsinchu City, Taiwan.
ST. Peter Senior High School, Hsinchu City, Taiwan.
Work. 2025 Feb;80(2):548-566. doi: 10.3233/WOR-230553. Epub 2025 Apr 2.
Emotional intelligence refers to an individual's awareness of their emotions and their ability to effectively regulate them. Emotional intelligence also encompasses the ability to empathize with and establish meaningful relationships with others.
In this study, a comprehensive meta-analysis approach was employed to investigate the relationships between emotional intelligence and various factors including social support, organizational aspects, satisfaction, and stressors.
Moreover, the extent to which emotional intelligence influenced these factors was investigated and analyzed through meta-analysis.
A data analysis revealed that emotional intelligence correlated positively with social support, organizational aspects, and satisfaction and negatively with stressors.
These results suggest that organizations should adopt management strategies for enhancing the emotional intelligence of their employees, thereby strengthening their social support systems and their organizational cohesion and efficiency. To achieve this, organizations are advised to implement reasonable management systems and emotional management education and training to enable employees to effectively manage their emotions and understand the emotions of others. Subsequently, the job and life satisfaction of the employees can be enhanced and the negative effects of stressors can be mitigated.
情商是指个人对自身情绪的认知以及有效调节情绪的能力。情商还包括与他人产生共情并建立有意义关系的能力。
在本研究中，采用综合荟萃分析方法来探究情商与包括社会支持、组织层面、满意度及压力源等各种因素之间的关系。
此外，通过荟萃分析研究并分析了情商对这些因素的影响程度。
数据分析表明，情商与社会支持、组织层面及满意度呈正相关，与压力源呈负相关。
这些结果表明，组织应采取管理策略来提高员工的情商，从而加强其社会支持系统以及组织凝聚力和效率。为此，建议组织实施合理的管理制度以及情绪管理教育培训，以使员工能够有效管理自己的情绪并理解他人的情绪。随后，可提高员工的工作和生活满意度，并减轻压力源的负面影响。
