Doǧru Çaǧlar
Department of Management and Organization, Ufuk University, Ankara, Turkey.
Front Psychol. 2022 Apr 25;13:611348. doi: 10.3389/fpsyg.2022.611348. eCollection 2022.
Emotional intelligence is an emerging field since the 1990s due to its important outcomes for employees. This study is a psychometric meta-analysis examining the links between emotional intelligence and organizational commitment, organizational citizenship behavior, job satisfaction, job performance, and job stress of employees. In this meta-analysis, carefully selected studies on emotional intelligence since the origin of the concept in 1990 were included along with studies examining its outcomes. For this analysis, three streams of emotional intelligence, consistent with previous meta-analyses, were considered: ability, self-report, and mixed emotional intelligence. This meta-analysis is an attempt to add to the literature by analyzing the relationships between emotional intelligence and selected employee outcomes over a period of time beginning in 1990. The three streams of emotional intelligence were separately analyzed to examine their relationship with employee outcomes. These outcomes were included in the study based on select research studies. Our study results showed that emotional intelligence and its three streams were positively related to organizational commitment, organizational citizenship behavior, job satisfaction, and job performance and negatively related to job stress.
自20世纪90年代以来,由于情商对员工具有重要影响,它已成为一个新兴领域。本研究是一项心理测量元分析,旨在探讨情商与员工的组织承诺、组织公民行为、工作满意度、工作绩效和工作压力之间的联系。在这项元分析中,自1990年情商概念诞生以来精心挑选的相关研究,以及考察其影响结果的研究都被纳入其中。对于此次分析,与之前的元分析一致,情商被分为三个类别:能力型、自我报告型和混合型情商。这项元分析试图通过分析1990年以来一段时间内情商与选定的员工影响结果之间的关系来丰富相关文献。对情商的这三个类别分别进行分析,以考察它们与员工影响结果之间的关系。这些影响结果是基于特定的研究纳入到本研究中的。我们的研究结果表明,情商及其三个类别与组织承诺、组织公民行为、工作满意度和工作绩效呈正相关,与工作压力呈负相关。
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