加强复杂医疗保健转型过程中的信任
Enhancing Trust During Complex Health Care Transformation.
机构信息
Margolis Center for Health Policy, Duke University.
Department of Population Health Sciences, Duke University.
出版信息
N C Med J. 2023 May;84(3):164-168. doi: 10.18043/001c.74500.
PMID:39302279
Abstract
North Carolina's journey to value-based care substantially changes both care incentives and delivery, which requires buy-in from patients. Trust is a key enabler of patient accep-tance. Steps to reduce complexity in language and increase understanding of insurance contracts may improve trust and patience experiences.
摘要
北卡罗来纳州向基于价值的医疗保健的转变，极大地改变了医疗服务的激励机制和提供方式，这需要患者的认可。信任是患者接受度的关键促成因素。减少语言复杂性并提高对保险合同理解的步骤，可能会改善信任和耐心体验。
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