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在数字时代,面对面的关系仍然很重要:呼吁在初级保健的核心原则中加入第 5 个 C。

Face-to-Face Relationships Still Matter in a Digital Age: A Call for a 5th C in the Core Tenets of Primary Care.

机构信息

Department of Family Medicine and Community Health, University of Wisconsin School of Medicine and Public Health, Madison, Wisconsin

Department of Family Medicine and Community Health, University of Wisconsin School of Medicine and Public Health, Madison, Wisconsin.

出版信息

Ann Fam Med. 2024 Sep-Oct;22(5):453-455. doi: 10.1370/afm.3144.

DOI:10.1370/afm.3144
PMID:39313349
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC11419726/
Abstract

We primary care clinicians, scholars, and leaders ascribe value to Barbara Starfield's core tenets of primary care-the 4 Cs: first contact, comprehensiveness, coordination, and continuity. In today's era of rapid technological advancements and dwindling resources, what are the implications for face-to-face interactions of patient-clinician relationships? We propose adding a 5th C: "Contiguity." Contiguity-or physical proximity and presence-is a key dimension that not only enables the necessary technical aspects of a physical exam but also authenticates the most human aspects of a relationship and occurs specifically when we are physically vulnerable and responsible for the other before us. This, in turn, may best enable us to bridge difference and nurture trust with our patients. We measure what we value and, thus, naming Contiguity as a core tenet assures that we will not lose sight of this keystone in a patient's relationship with their personal physician.

摘要

我们初级保健临床医生、学者和领导者非常重视芭芭拉·斯塔菲尔德(Barbara Starfield)关于初级保健的核心原则——“4C”:首诊、全面性、协调性和连续性。在当今快速发展的技术和资源日益减少的时代,医患关系的面对面互动意味着什么?我们建议增加第五个“C”:“临近性”。临近性或身体上的接近和在场是一个关键的维度,它不仅使身体检查的必要技术方面成为可能,而且还使关系中最人性化的方面得到验证,并且只有当我们在身体上脆弱并对面前的人负责时才会发生。这反过来又可能使我们能够与患者建立联系并建立信任。我们衡量我们重视的东西,因此,将临近性命名为核心原则可以确保我们不会忽视患者与他们的私人医生关系中的这个关键因素。

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Google AI has better bedside manner than human doctors - and makes better diagnoses.谷歌人工智能在问诊态度上比人类医生更好,而且诊断也更准确。
Nature. 2024 Jan;625(7996):643-644. doi: 10.1038/d41586-024-00099-4.
2
Health Equity: The Only Path Forward for Primary Care.健康公平:初级保健的唯一出路。
Ann Fam Med. 2022 Mar-Apr;20(2):175-178. doi: 10.1370/afm.2789. Epub 2022 Feb 14.
3
Assessment of Patient Preferences for Telehealth in Post-COVID-19 Pandemic Health Care.评估新冠疫情后医疗保健中患者对远程医疗的偏好。
JAMA Netw Open. 2021 Dec 1;4(12):e2136405. doi: 10.1001/jamanetworkopen.2021.36405.
4
Sailing the 7C's: Starfield Revisited as a Foundation of Family Medicine Residency Redesign.航行于 7C 之中:以《星空》为蓝本,重新设计家庭医学住院医师培训
Fam Med. 2021 Jul 7;53(7):506-515. doi: 10.22454/FamMed.2021.383659. Epub 2021 May 6.
5
A Qualitative Study of Primary Care Physicians' Experiences With Telemedicine During COVID-19.新冠疫情期间初级保健医生远程医疗体验的定性研究。
J Am Board Fam Med. 2021 Feb;34(Suppl):S61-S70. doi: 10.3122/jabfm.2021.S1.200517.
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"I'm Not Feeling Like I'm Part of the Conversation" Patients' Perspectives on Communicating in Clinical Video Telehealth Visits.“我感觉自己没有参与到对话中”:患者对临床视频远程医疗问诊中沟通的看法
J Gen Intern Med. 2020 Jun;35(6):1751-1758. doi: 10.1007/s11606-020-05673-w. Epub 2020 Feb 3.
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Ten Ways Artificial Intelligence Will Transform Primary Care.人工智能将如何改变初级保健的十种方式
J Gen Intern Med. 2019 Aug;34(8):1626-1630. doi: 10.1007/s11606-019-05035-1. Epub 2019 May 14.
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Finding Hope in the Face-to-Face.在面对面交流中寻找希望。
Ann Fam Med. 2017 May;15(3):272-274. doi: 10.1370/afm.2076.
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J Gen Intern Med. 2004 Jun;19(6):708-9. doi: 10.1111/j.1525-1497.2004.40401.x.