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卫生服务管理者的数字能力:为转型而教育。

Digital Competencies for Health Service Managers: Educating for Transformation.

机构信息

College of Business, Government and Law, Flinders University, Adelaide, Australia.

College of Public Health, Medical and Veterinary Sciences, James Cook University, Townsville, Australia.

出版信息

Stud Health Technol Inform. 2024 Sep 24;318:66-71. doi: 10.3233/SHTI240893.

DOI:10.3233/SHTI240893
PMID:39320183
Abstract

Healthcare in the 21st century is experiencing tumultuous times of turbulent and tortuous change, characterised by an aging population, an increasing chronic disease burden, and inadequate workforce capacity to meet this burgeoning demand. The development of digital capabilities for health service managers of today and tomorrow requires an approach that transcends traditional adult learning education and training trajectories. A five-step process for developing an andragogical approach to health service management competency development in the digital context is proposed. This process includes qualifying the capabilities required of health service managers in the digital age and expediating digital transformation within the Australian healthcare environment, informed by empirical research; linking teaching approaches for digital health using the five tenets of adult learning; and coalescing the competencies needed to contextualise knowledge and skills development requirements for the 5th Industrial Revolution. Importantly, formal and informal education and training for health service managers should focus on competency transferability, which requires trainers and educators to understand the transforming context and challenges facing health service managers in the healthcare industry. It is incumbent on the digital health community to build capacity and enable workforce development to inculcate sustainable influence for lasting change in the healthcare system.

摘要

21 世纪的医疗保健正经历着动荡的变革时期,其特点是人口老龄化、慢性病负担不断增加,以及劳动力能力不足,无法满足这一不断增长的需求。为了满足当今和未来的卫生服务管理者的数字化需求,需要采取一种超越传统成人学习教育和培训轨迹的方法。本文提出了在数字环境中发展成人教育方法以培养卫生服务管理能力的五步骤流程。该流程包括确定数字时代卫生服务管理者所需的能力,并在澳大利亚医疗保健环境中加速数字化转型,这是基于实证研究得出的;利用成人学习的五个原则为数字健康连接教学方法;并整合 5 大工业革命背景下知识和技能发展需求的能力。重要的是,卫生服务管理者的正规和非正规教育和培训应侧重于能力的可转移性,这要求培训师和教育者了解医疗保健行业中卫生服务管理者所面临的变革背景和挑战。数字健康界有责任培养能力并促进劳动力发展,以便在医疗体系中产生持久的变革影响。

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