• 文献检索
  • 文档翻译
  • 深度研究
  • 学术资讯
  • Suppr Zotero 插件Zotero 插件
  • 邀请有礼
  • 套餐&价格
  • 历史记录
应用&插件
Suppr Zotero 插件Zotero 插件浏览器插件Mac 客户端Windows 客户端微信小程序
定价
高级版会员购买积分包购买API积分包
服务
文献检索文档翻译深度研究API 文档MCP 服务
关于我们
关于 Suppr公司介绍联系我们用户协议隐私条款
关注我们

Suppr 超能文献

核心技术专利：CN118964589B侵权必究
粤ICP备2023148730 号-1Suppr @ 2026

文献检索

告别复杂PubMed语法，用中文像聊天一样搜索，搜遍4000万医学文献。AI智能推荐，让科研检索更轻松。

立即免费搜索

文件翻译

保留排版，准确专业，支持PDF/Word/PPT等文件格式，支持 12+语言互译。

免费翻译文档

深度研究

AI帮你快速写综述，25分钟生成高质量综述，智能提取关键信息，辅助科研写作。

立即免费体验

心理安全和员工发言权对空乘人员采取正念安全实践的影响。

The effects of psychological safety and employee voice behavior on flight attendants' mindful safety practices adoption.

机构信息

School of Economics, Sichuan University of Science and Engineering, Zigong, China.

Quality Enhancement Cell, Faisalabad Medical University, Faisalabad, Pakistan.

出版信息

Front Public Health. 2024 Sep 11;12:1398815. doi: 10.3389/fpubh.2024.1398815. eCollection 2024.

DOI:10.3389/fpubh.2024.1398815
PMID:39324166
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC11422219/
Abstract

INTRODUCTION

Flight attendants, as the front-line staff in the cabin, play a crucial role in improving air travel safety. This research explores how psychological safety affects flight attendants' adoption of mindful safety practices through voice participation. This mechanism also identifies ethical leadership and traditionality as two moderators.

METHODS

A self-reported questionnaire was used to collect data from 621 flight attendants in Chinese private commercial airline companies. PLS-SEM (partial least square structured equation modeling) is used to examine the hypotheses proposed in the present study.

RESULTS

After data analysis, the results reveal that the underlying mechanism covering both mediating and moderating effects through which flight attendants' voluntary and extra-role safety behavior could be improved.

DISCUSSION

The findings extend the existing literature regarding the antecedents of flight attendants' mindful safety practices adoption and obstacles to employee voice participation. Managerial implications are also provided in the commercial aviation industry and discussed along with future research directions.

摘要

引言

空乘人员作为客舱中的一线工作人员，在提高航空旅行安全方面发挥着至关重要的作用。本研究探讨了心理安全感如何通过声音参与影响空乘人员采取正念安全实践。该机制还确定了伦理领导力和传统性作为两个调节因素。

方法

本研究采用自陈式问卷，从中国民营商业航空公司的 621 名空乘人员那里收集数据。使用 PLS-SEM（偏最小二乘结构方程建模）来检验本研究提出的假设。

结果

经过数据分析，结果揭示了通过自愿和角色外安全行为可以提高空乘人员正念安全实践的中介和调节作用的潜在机制。

讨论

本研究结果扩展了关于空乘人员正念安全实践采用的前因和员工声音参与障碍的现有文献。还为商业航空业提供了管理意义，并讨论了未来的研究方向。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/4b6e/11422219/9ca0f54cacc2/fpubh-12-1398815-g004.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/4b6e/11422219/11e4f708eeb5/fpubh-12-1398815-g001.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/4b6e/11422219/2616d66c6f5c/fpubh-12-1398815-g002.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/4b6e/11422219/d13f8f3769d2/fpubh-12-1398815-g003.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/4b6e/11422219/9ca0f54cacc2/fpubh-12-1398815-g004.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/4b6e/11422219/11e4f708eeb5/fpubh-12-1398815-g001.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/4b6e/11422219/2616d66c6f5c/fpubh-12-1398815-g002.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/4b6e/11422219/d13f8f3769d2/fpubh-12-1398815-g003.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/4b6e/11422219/9ca0f54cacc2/fpubh-12-1398815-g004.jpg

相似文献

1
The effects of psychological safety and employee voice behavior on flight attendants' mindful safety practices adoption.心理安全和员工发言权对空乘人员采取正念安全实践的影响。
Front Public Health. 2024 Sep 11;12:1398815. doi: 10.3389/fpubh.2024.1398815. eCollection 2024.
2
The effects of Crew Resource Management (CRM) training on flight attendants' safety attitudes.机组资源管理（CRM）培训对空乘人员安全态度的影响。
J Safety Res. 2014 Feb;48:49-56. doi: 10.1016/j.jsr.2013.11.003. Epub 2013 Dec 7.
3
Insomnia, Work-Related Burnout, and Eating Habits Affecting the Work Ability of Flight Attendants.失眠、工作倦怠和饮食习惯对空乘人员工作能力的影响。
Aerosp Med Hum Perform. 2019 Jul 1;90(7):601-605. doi: 10.3357/AMHP.5349.2019.
4
How can proactive personality affect cabin attendants' safety behaviors? The moderating roles of social support and safety climate.主动人格如何影响客舱乘务员的安全行为？社会支持和安全氛围的调节作用。
Int J Occup Saf Ergon. 2023 Mar;29(1):243-253. doi: 10.1080/10803548.2022.2035987. Epub 2022 Feb 25.
5
Modeling flight attendants' exposure to secondhand smoke in commercial aircraft: historical trends from 1955 to 1989.模拟空乘人员在商用飞机上接触二手烟的情况：1955年至1989年的历史趋势
J Occup Environ Hyg. 2015;12(3):145-55. doi: 10.1080/15459624.2014.957830.
6
Effects of safety leadership and safety management practices on safety participation through a casual-chain mediators approach in the Chinese construction industry.安全领导力和安全管理实践对安全参与的影响——基于中国建筑行业的偶然链式中介方法。
Int J Occup Saf Ergon. 2023 Dec;29(4):1383-1394. doi: 10.1080/10803548.2022.2131274. Epub 2022 Nov 14.
7
The effects of safety-specific transformational leadership and active transactional leadership on mindful safety practice adoption in the Chinese petroleum industry.安全导向变革型领导和积极交易型领导对中国石油行业员工采纳正念安全实践的影响。
Int J Occup Saf Ergon. 2022 Sep;28(3):1929-1936. doi: 10.1080/10803548.2021.1943203. Epub 2021 Jul 9.
8
A Study on Job Stress Factors Caused by Gender Ratio Imbalance in a Female-Dominated Workplace: Focusing on Male Airline Flight Attendants.关于女性主导职场中性别比例失衡导致工作压力因素的研究：以男性空乘人员为重点。
Int J Environ Res Public Health. 2022 Aug 1;19(15):9418. doi: 10.3390/ijerph19159418.
9
Putting the "we" into teamwork: effects of priming personal or social identity on flight attendants' perceptions of teamwork and communication.将“我们”融入团队合作：激发个人或社会认同对空乘人员团队合作和沟通感知的影响。
Hum Factors. 2013 Jun;55(3):499-508. doi: 10.1177/0018720812465311.
10
Impact of the September 11 attack on flight attendants: a study of an essential first responder group.9·11袭击对空乘人员的影响：一项针对重要第一响应者群体的研究。
Int J Emerg Ment Health. 2005 Summer;7(3):227-40.

本文引用的文献

1
Speaking up, support, control and work engagement of medical residents. A structural equation modelling analysis.讲出来、支持、控制和工作投入：住院医师的结构方程模型分析。
Med Educ. 2019 Nov;53(11):1111-1120. doi: 10.1111/medu.13951. Epub 2019 Sep 30.
2
Staying silent about safety issues: Conceptualizing and measuring safety silence motives.对安全问题保持沉默：安全沉默动机的概念化与测量
Accid Anal Prev. 2016 Jun;91:144-56. doi: 10.1016/j.aap.2016.02.014. Epub 2016 Mar 11.
3
The effects of Crew Resource Management (CRM) training on flight attendants' safety attitudes.
机组资源管理（CRM）培训对空乘人员安全态度的影响。
J Safety Res. 2014 Feb;48:49-56. doi: 10.1016/j.jsr.2013.11.003. Epub 2013 Dec 7.
4
Judgment sampling: a health care improvement perspective.判断抽样：医疗保健改进视角
Qual Manag Health Care. 2012 Jul-Sep;21(3):169-75. doi: 10.1097/QMH.0b013e31825e8806.
5
Safety management practices and safety behaviour: assessing the mediating role of safety knowledge and motivation.安全管理实践与安全行为：评估安全知识和动机的中介作用。
Accid Anal Prev. 2010 Nov;42(6):2082-93. doi: 10.1016/j.aap.2010.06.021. Epub 2010 Jul 27.
6
Leader personality traits and employee voice behavior: mediating roles of ethical leadership and work group psychological safety.领导者人格特质与员工建言行为：道德领导与工作群体心理安全的中介作用
J Appl Psychol. 2009 Sep;94(5):1275-86. doi: 10.1037/a0015848.
7
Asymptotic and resampling strategies for assessing and comparing indirect effects in multiple mediator models.用于评估和比较多重中介模型中间接效应的渐近和重抽样策略。
Behav Res Methods. 2008 Aug;40(3):879-91. doi: 10.3758/brm.40.3.879.
8
Human error and commercial aviation accidents: an analysis using the human factors analysis and classification system.人为失误与商业航空事故：基于人为因素分析与分类系统的分析
Hum Factors. 2007 Apr;49(2):227-42. doi: 10.1518/001872007X312469.
9
Common method biases in behavioral research: a critical review of the literature and recommended remedies.行为研究中的共同方法偏差：文献综述与建议补救措施
J Appl Psychol. 2003 Oct;88(5):879-903. doi: 10.1037/0021-9010.88.5.879.