Zamorano Sara, González-Sanguino Clara, Fernández-Jiménez Eduardo, Muñoz Manuel
Department of Personality, Assessment and Clinical Psychology, School of Psychology, Complutense University of Madrid, 28223 Madrid, Spain.
Chair Against Stigma Grupo 5, Complutense University of Madrid, 28223 Madrid, Spain.
Behav Sci (Basel). 2024 Sep 13;14(9):812. doi: 10.3390/bs14090812.
Burnout is a primary psychosocial risk factor in the workplace. Mental health stigma, which includes negative cognitions, emotions, and behaviors, also undermines the performance of social healthcare professionals. This study aimed to explore the levels of burnout in a sample of community social healthcare workers as well as its relationships with variables such as stigma towards mental health problems, professional skills, and job characteristics. An online assessment was conducted with 184 social healthcare professionals (75.5% female, mean age = 40.82 years, SD = 9.9). Medium levels of burnout and stigma and high levels of professional skills were observed. Multiple linear regression analyses revealed that stigma towards mental health problems and professional skills predicted emotional exhaustion (R = 0.153, F(4, 179) = 9.245, < 0.001), depersonalization (R = 0.213, F(3, 180) = 17.540, < 0.001), and personal accomplishment (R = 0.289, F(5, 178) = 15.87, < 0.001). These findings suggest that social healthcare systems could benefit from taking care of the mental health of their workers by addressing burnout, tackling negative attitudes towards mental health problems, and providing professional skills training. This would help to make social healthcare systems more inclusive and of higher quality, thereby reducing health costs.
职业倦怠是工作场所中主要的社会心理风险因素。心理健康污名化，包括负面认知、情绪和行为，也会削弱社会医疗保健专业人员的工作表现。本研究旨在探讨社区社会医疗保健工作者样本中的职业倦怠水平，以及其与对心理健康问题的污名化、专业技能和工作特征等变量之间的关系。对184名社会医疗保健专业人员进行了在线评估（女性占75.5%，平均年龄 = 40.82岁，标准差 = 9.9）。观察到职业倦怠和污名化处于中等水平，专业技能处于高水平。多元线性回归分析显示，对心理健康问题的污名化和专业技能可预测情绪衰竭（R = 0.153，F(4, 179) = 9.245，< 0.001）、去个性化（R = 0.213，F(3, 180) = 17.540，< 0.001）和个人成就感（R = 0.289，F(5, 178) = 15.87，< 0.001）。这些发现表明，社会医疗保健系统可以通过解决职业倦怠、应对对心理健康问题的消极态度以及提供专业技能培训来关注其工作人员的心理健康，从而从中受益。这将有助于使社会医疗保健系统更具包容性和更高质量，进而降低医疗成本。
