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孪生伙伴关系网络:卢旺达卫生专业人员的学习和经验分享网络,以改善卫生服务。

Twinning Partnership Network: A Learning and Experience-Sharing Network Among Health Professionals in Rwanda to Improve Health Services.

机构信息

CARE Canada; formerly of RTI International, Winnipeg, Canada.

Abt Global; formerly of RTI International, Rockville, MD, USA.

出版信息

Glob Health Sci Pract. 2024 Oct 29;12(5). doi: 10.9745/GHSP-D-23-00280.

DOI:10.9745/GHSP-D-23-00280
PMID:39384301
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC11521555/
Abstract

We describe the development, implementation, and evaluation of a novel twinning approach: the Twinning Partnership Network (TPN). Twinning is a well-known approach to peer learning that has been used in a variety of settings to build organizational capacity. Although twinning takes many forms, the heart of the approach is that institutions with shared characteristics collaborate via sharing information and experiences to achieve a specific goal. We adapted a twinning partnership strategy developed by the World Health Organization to create a network of like-minded health institutions. The key innovation of the TPN is the network, which ensures that an institution always has a high-performing peer with whom to partner on a specific topic area of interest. We identified 10 hospitals and 30 districts in Rwanda to participate in the TPN. These districts and hospitals participated in a kickoff workshop in which they identified capacity gaps, clarified goals, and selected twinning partners. After the workshop, districts and hospitals participated in exchange visits, coaching visits, and virtual and in-person learning events. We found that districts and hospitals that selected specific areas and worked on them throughout the duration of the TPN with their peers improved their performance significantly when compared with those that selected and worked on other areas. Accreditation scores improved by 5.6% more in hospitals selecting accreditation than those that did not. Districts that selected improving community-based health insurance coverage improved by 4.8% more than districts that did not select this topic area. We hypothesize that these results are due to senior management's interest and motivation to improve in these specific areas, the motivation gained by learning from high-performing peers with similar resources, and context-specific knowledge sharing from peer hospitals and districts.

摘要

我们描述了一种新的结对方法——结对伙伴网络(TPN)的开发、实施和评估。结对是一种广为人知的同行学习方法,已在各种环境中用于建立组织能力。尽管结对有多种形式,但该方法的核心是具有共同特征的机构通过共享信息和经验来合作,以实现特定目标。我们采用了世界卫生组织开发的一种结对伙伴关系策略来创建一个志同道合的卫生机构网络。TPN 的主要创新是网络,它确保机构始终有一个表现出色的同行,可以在特定感兴趣的主题领域与之合作。我们确定了卢旺达的 10 家医院和 30 个区参与 TPN。这些区和医院参加了启动研讨会,在研讨会上,他们确定了能力差距、澄清了目标,并选择了结对伙伴。研讨会结束后,区和医院参加了交流访问、辅导访问、虚拟和实地学习活动。我们发现,选择特定领域并与同行一起在整个 TPN 期间致力于这些领域的区和医院,其绩效明显优于选择和致力于其他领域的区和医院。选择认证的医院的认证得分提高了 5.6%,而不选择认证的医院则提高了 5.6%。选择提高社区医疗保险覆盖范围的区比没有选择这一主题领域的区提高了 4.8%。我们假设这些结果是由于高级管理层对改善这些特定领域的兴趣和动力、从具有类似资源的表现出色的同行那里获得的动力,以及从同行医院和区获得的特定于背景的知识共享。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/595f/11521555/71641ec3b87d/GH-GHSP240078F001.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/595f/11521555/71641ec3b87d/GH-GHSP240078F001.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/595f/11521555/71641ec3b87d/GH-GHSP240078F001.jpg

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本文引用的文献

1
Accelerating the performance of district health systems towards achieving UHC via twinning partnerships.通过结对伙伴关系加速地区卫生系统实现全民健康覆盖的绩效。
BMC Health Serv Res. 2020 Sep 21;20(1):892. doi: 10.1186/s12913-020-05741-1.
2
The state of the art of twinning, a concept analysis of twinning in healthcare.孪生现象的技术现状:医疗保健中孪生现象的概念分析
Global Health. 2016 Oct 26;12(1):66. doi: 10.1186/s12992-016-0205-5.
3
Drivers of improved health sector performance in Rwanda: a qualitative view from within.卢旺达改善卫生部门绩效的驱动因素:来自内部的定性观点。
BMC Health Serv Res. 2016 Apr 8;16:123. doi: 10.1186/s12913-016-1351-4.
4
Assessing the twinning model in the Rwandan Human Resources for Health Program: goal setting, satisfaction and perceived skill transfer.评估卢旺达卫生人力资源项目中的结对模式:目标设定、满意度及感知到的技能转移
Global Health. 2016 Jan 28;12:4. doi: 10.1186/s12992-016-0141-4.
5
The human resources for health program in Rwanda--new partnership.卢旺达的卫生人力资源计划——新伙伴关系。
N Engl J Med. 2013 Nov 21;369(21):2054-9. doi: 10.1056/NEJMsr1302176.
6
Mutual health insurance in Rwanda: evidence on access to care and financial risk protection.卢旺达的互助医疗保险:关于获得医疗服务和财务风险保护的证据。
Health Policy. 2011 Mar;99(3):203-9. doi: 10.1016/j.healthpol.2010.09.009. Epub 2010 Oct 20.
7
Sharing the burden of sickness: mutual health insurance in Rwanda.分担疾病负担:卢旺达的互助健康保险
Bull World Health Organ. 2008 Nov;86(11):823-4. doi: 10.2471/blt.08.021108.