Department of Psychology, Tianjin Normal University, Tianjin, China.
Academy of Psychology and Behavior, Tianjin Normal University, Tianjin, China.
Front Public Health. 2024 Oct 7;12:1407220. doi: 10.3389/fpubh.2024.1407220. eCollection 2024.
Although some studies have found that conflict management styles impact employees' levels of depression, the expressions of employees' depressive symptoms under various conflict management styles and the underlying mechanisms remain to be elucidated. In this study, a total of 1,312 employees were gathered through an online survey to examine their current depressive status. Drawing on the conservation of resources theory, the mediating role of emotional exhaustion in the association between conflict management style and employee depression was further explored. The findings revealed that the prevalence of moderate to severe depression among the workers was 13.9%. Employees with different conflict management styles displayed distinct depression scores. The high coordination style group exhibited a significantly lower depression score compared to the high concession style group. Emotional exhaustion played a mediating role in the impact of both the coordination style and the concession style on employees' depression. It can be seen that the mental health needs of the workplace are imminent. The intervention measures to improve the mental health of employees in the working environment should take into account the cultivation of the coordination style of employee conflict management, reduce their emotional exhaustion, and stay away from depression through the acquisition of constructive and positive coping styles.
尽管一些研究发现冲突管理风格会影响员工的抑郁程度，但在各种冲突管理风格下员工抑郁症状的表现以及潜在机制仍有待阐明。在这项研究中，通过在线调查共收集了 1312 名员工的数据，以检验他们当前的抑郁状况。本研究以资源保存理论为基础，进一步探讨了情绪耗竭在冲突管理风格与员工抑郁之间的中介作用。研究结果显示，工人中中度至重度抑郁的患病率为 13.9%。具有不同冲突管理风格的员工表现出不同的抑郁得分。与高让步风格组相比，高协调风格组的抑郁得分显著较低。情绪耗竭在协调风格和让步风格对员工抑郁的影响中起到了中介作用。由此可见，职场心理健康需求迫在眉睫。改善工作环境中员工心理健康的干预措施应该考虑培养员工冲突管理的协调风格，减少他们的情绪耗竭，并通过获取建设性和积极的应对方式远离抑郁。
