Potura Eva, Roesner Hannah, Trifunovic-Koenig Milena, Tsikala Panagiota, Klemm Victoria, Strametz Reinhard
The Second Victim Association Austria, 1190 Vienna, Austria.
Wiesbaden Institute for Healthcare Economics and Patient Safety (WiHelP), Wiesbaden Business School, RheinMain University of Applied Sciences, 65183 Wiesbaden, Germany.
Healthcare (Basel). 2024 Oct 17;12(20):2061. doi: 10.3390/healthcare12202061.
The Second Victim Phenomenon (SVP) significantly impacts the well-being of healthcare professionals and patient safety. While the SVP has been explored in various healthcare settings, there are limited data on its prevalence and associated factors among nurses in Austria. This study investigates the prevalence, symptomatology, and preferred support measures for SVP among Austrian nurses. A nationwide, cross-sectional, anonymous online survey was conducted September to December 2023 using the SeViD questionnaire (Second Victims in German-speaking Countries), which includes the Big Five Inventory-10 (BFI-10). Statistical analyses included binary logistic regression and multiple linear regression using the bias-corrected and accelerated (BCa) bootstrapping method based on 5000 bootstrap samples. A total of 928 participants responded to the questionnaire with a response rate of 15.47%. The participants were on average 42.42 years old and were mainly women (79.63%). Among the respondents, 81.58% (744/912) identified as Second Victims (SVs). The primary cause of becoming an SV was aggressive behavior from patients or relatives. Females reported a higher symptom load than males, and higher agreeableness was linked to increased symptom severity. Notably, 92.47% of SVs who sought help preferred support from colleagues, and the most pronounced desire among participants was to process the event for better understanding. The prevalence of SVP among Austrian nurses is alarmingly high, with aggressive behavior identified as a significant trigger. The findings emphasize the necessity for tailored support strategies, including peer support and systematic organizational interventions to mitigate the impact of SVP on nurses and to improve overall patient care. Further research should focus on developing and implementing effective prevention and intervention programs for healthcare professionals in similar settings.
第二受害者现象(SVP)对医护人员的身心健康和患者安全产生了重大影响。虽然已在各种医疗环境中对SVP进行了探讨,但关于奥地利护士中该现象的患病率及相关因素的数据有限。本研究调查了奥地利护士中SVP的患病率、症状表现及首选的支持措施。2023年9月至12月,我们使用SeViD问卷(德语国家的第二受害者)进行了一项全国性的横断面匿名在线调查,该问卷包括大五人格量表-10(BFI-10)。统计分析包括二元逻辑回归和多元线性回归,采用基于5000个自助样本的偏差校正加速(BCa)自助法。共有928名参与者回复了问卷,回复率为15.47%。参与者的平均年龄为42.42岁,主要为女性(79.63%)。在受访者中,81.58%(744/912)认为自己是第二受害者(SVs)。成为SV的主要原因是患者或亲属的攻击性行为。女性报告的症状负担高于男性,且宜人性越高,症状严重程度越高。值得注意的是,在寻求帮助的SVs中,92.47%更倾向于获得同事的支持,参与者最强烈的愿望是梳理该事件以加深理解。奥地利护士中SVP的患病率高得惊人,攻击性行为被确定为一个重要触发因素。研究结果强调了制定针对性支持策略的必要性,包括同伴支持和系统性的组织干预措施,以减轻SVP对护士的影响并改善整体患者护理。进一步的研究应聚焦于为类似环境中的医护人员制定和实施有效的预防及干预项目。