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人工智能影响下的工作幸福感。

The work affective well-being under the impact of AI.

机构信息

School of Business Administration, Liaoning Technical University, Huludao, Liaoning, 125000, China.

Institute of Applied Ecology, Chinese Academy of Sciences, Shenyang, Liaoning, 110016, PR China.

出版信息

Sci Rep. 2024 Oct 26;14(1):25483. doi: 10.1038/s41598-024-75113-w.

DOI:10.1038/s41598-024-75113-w
PMID:39461940
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC11513075/
Abstract

Artificial intelligence (AI) technology is expected to help enterprises reduce costs and improve efficiency, but it may also threaten the employment of employees. It may form a substitution effect on employees' jobs and might make them experience negative work emotions. Employees' work emotions could then affect their innovative abilities, which in turn impacts the innovation ability and competitiveness of enterprises. Therefore, the impact of applying artificial intelligence technology on employees' work well-being has become a pressing issue for businesses today. Through empirical analysis of 349 questionnaire responses, we found that employees' STARA awareness negatively predicts their work affective well-being. Job stress mediates the relationship between STARA awareness and employees' work affective well-being. Psychological resilience moderates the relationship between STARA awareness and job stress, moderates the indirect effect of STARA awareness on employees' work affective well-being through job stress. Theoretical discussions and analyses of the mechanism through which STARA awareness affects employees' work affective well-being were conducted based on the Conservation of Resources theory. In practice, we provide valuable insights for employees and enterprises to address the impact of AI, enhance work affective well-being, and strengthen enterprises' innovation and competitiveness.

摘要

人工智能（AI）技术有望帮助企业降低成本、提高效率，但也可能威胁到员工的就业。它可能对员工的工作形成替代效应，使他们体验到消极的工作情绪。员工的工作情绪可能会影响他们的创新能力，进而影响企业的创新能力和竞争力。因此，应用人工智能技术对员工工作幸福感的影响成为当今企业面临的一个紧迫问题。通过对 349 份问卷回复的实证分析，我们发现员工的 STARA 意识负向预测其工作情感幸福感。工作压力在 STARA 意识和员工工作情感幸福感之间起中介作用。心理弹性调节了 STARA 意识与工作压力之间的关系，通过工作压力调节了 STARA 意识对员工工作情感幸福感的间接效应。基于资源保存理论，对 STARA 意识影响员工工作情感幸福感的机制进行了理论探讨和分析。在实践中，我们为员工和企业提供了有价值的见解，以应对人工智能的影响，增强工作情感幸福感，加强企业的创新和竞争力。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/5da9/11513075/99c2371159fc/41598_2024_75113_Fig3_HTML.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/5da9/11513075/3abce84e8aa7/41598_2024_75113_Fig1_HTML.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/5da9/11513075/782300745fd2/41598_2024_75113_Fig2_HTML.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/5da9/11513075/99c2371159fc/41598_2024_75113_Fig3_HTML.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/5da9/11513075/3abce84e8aa7/41598_2024_75113_Fig1_HTML.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/5da9/11513075/782300745fd2/41598_2024_75113_Fig2_HTML.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/5da9/11513075/99c2371159fc/41598_2024_75113_Fig3_HTML.jpg

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An Index and Test of Linear Moderated Mediation.线性调节中介效应的指标与检验
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