技术压力、护理信息学能力及知识共享行为对三级医院护士护理工作绩效的影响

The Impact of Technostress, Nursing Informatics Competency and Knowledge-Sharing Behaviour on Nursing Work Performance Among Tertiary Hospital Nurses.

作者信息

Baek Gyuli, Lee Young Ji, Lee Eunju

机构信息

University of Pittsburgh, School of Nursing, Pittsburgh, Pennsylvania, USA.

Department of Health and Community Systems, University of Pittsburgh, Pittsburgh, Pennsylvania, USA.

出版信息

J Adv Nurs. 2024 Nov 29. doi: 10.1111/jan.16640.

DOI:10.1111/jan.16640

PMID:39611547

Abstract

AIMS

To examine the impact of technostress, nursing informatics competency and knowledge-sharing behaviour on clinical nurses' work performance.

DESIGN

A cross-sectional study.

METHOD

We recruited nurses with over 6 months of experience from three tertiary hospitals in Daegu, Korea. Nurse managers and higher administrative positions were excluded. Participants completed an online questionnaire measuring technostress, nursing informatics competency, knowledge-sharing behaviour and nursing work performance. Data were collected from December 20 to 29, 2023, and analysed using SPSS/WIN 24.0 with descriptive statistics, t-tests, ANOVA, Pearson's correlation coefficient, multiple regression and the Scheffe test.

RESULTS

Factors affecting nursing work performance included subfactors of nursing informatics competency- information ethics (β = 0.26, p < 0.001), problem clarification (β = 0.21, p = 0.003), information retrieval (β = 0.19, p = 0.002), information integration (β = 0.19, p = 0.003) and subfactors of technostress, namely techno-complexity (β = -0.20, p = 0.001) and techno-overload (β = -0.15, p = 0.007). These variables explained 62% of the variance in nursing work performance.

CONCLUSION

Nursing informatics competency and technostress significantly influence nursing work performance. Despite the regional limitation, our findings underscore the need to enhance informatics competency and mitigate technostress to improve nursing performance. Future studies should broaden the population scope and validate these results. System-level interventions, such as technology education for nurses, can reduce technostress, thereby improving nursing work performance.

IMPACT

This study suggests that nursing informatics competency and technostress are crucial for nursing work performance, quality of care and public health enhancement.

PUBLIC CONTRIBUTION

No patient or public contribution.

摘要

目的

探讨技术压力、护理信息学能力和知识共享行为对临床护士工作绩效的影响。

设计

横断面研究。

方法

我们从韩国大邱的三家三级医院招募了有6个月以上工作经验的护士。护士长和更高行政职位的人员被排除在外。参与者完成了一份在线问卷，测量技术压力、护理信息学能力、知识共享行为和护理工作绩效。数据于2023年12月20日至29日收集，并使用SPSS/WIN 24.0进行分析，采用描述性统计、t检验、方差分析、Pearson相关系数、多元回归和Scheffe检验。

结果

影响护理工作绩效的因素包括护理信息学能力的子因素——信息伦理（β = 0.26，p < 0.001）、问题澄清（β = 0.21，p = 0.003）、信息检索（β = 0.19，p = 0.002）、信息整合（β = 0.19，p = 0.003），以及技术压力的子因素，即技术复杂性（β = -0.20，p = 0.001）和技术过载（β = -0.15，p = 0.007）。这些变量解释了护理工作绩效中62%的变异。