Tang Lifang, Sun Hong
School of Media and Design, Hangzhou Dianzi University, Hangzhou, China.
School of Humanities and Communication, Zhejiang Gongshang University, Hangzhou, China.
Iran J Public Health. 2024 Nov;53(11):2482-2490. doi: 10.18502/ijph.v53i11.16951.
WeChat public platform has become an important source for the public to obtain health information. We aimed to explore the key factors affecting users' willingness to adopt health information and their action mechanisms.
From April 2023 to May 2023, the users of WeChat public platforms were surveyed via online questionnaires, and the factors influencing users' willingness to adopt health information and their action mechanisms were analyzed using quantitative statistics and structural equation model (SEM).
The influencing factors of users' willingness to adopt health information in WeChat public platforms could be divided into the following three dimensions: health belief, information, and platform. Perceived benefits, perceived threats, information quality, source credibility, and platform atmosphere all have significantly positive effects on information adoption willingness. Among them, information quality also positively affects users' perceived benefits; perceived barriers negatively affect the willingness to adopt information.
Through the analysis of the influencing factors of users' willingness to adopt health information in WeChat public platforms, it could provide reference for enhancing the public health information service capability of WeChat public platforms and elevating the health self-management level of the public.
微信公众号平台已成为公众获取健康信息的重要来源。我们旨在探讨影响用户采纳健康信息意愿的关键因素及其作用机制。
2023年4月至2023年5月,通过在线问卷对微信公众号平台用户进行调查,并运用定量统计和结构方程模型(SEM)分析影响用户采纳健康信息意愿及其作用机制的因素。
微信公众号平台用户采纳健康信息意愿的影响因素可分为以下三个维度:健康信念、信息和平台。感知收益、感知威胁、信息质量、来源可信度和平台氛围对信息采纳意愿均有显著正向影响。其中,信息质量也正向影响用户的感知收益;感知障碍对信息采纳意愿有负向影响。
通过对微信公众号平台用户采纳健康信息意愿的影响因素分析,可为提升微信公众号平台的公共健康信息服务能力、提高公众健康自我管理水平提供参考。