Shojaei Baghini Mahdie, SepehryRad Dorsa, Miri Fatemeh, Asadi Fatemeh
Medical Informatics Research Center, Institute for Futures Studies in Health Kerman University of Medical Sciences Kerman Iran.
Department of Health Information Technology, School of Paramedical Zahedan University of Medical Sciences Zahedan Iran.
Health Sci Rep. 2024 Dec 4;7(12):e70217. doi: 10.1002/hsr2.70217. eCollection 2024 Dec.
The health information management department faces multiple challenges such as multiple tasks, high workload, role ambiguity and conflict, and work pressure. In addition, informatics and health information technology tools are continuously used in this sector. Based on studies, the use of information technology affects job burnout and job satisfaction. Since no similar study has been conducted in the health information management department, this study was conducted to investigate the relationship between job skills, job burnout, and job satisfaction in health information management departments.
In this cross-sectional study, the sample consisted of 201 personnel from the health information management department. A systematic random sampling method was used to select the participants. Data was gathered by using a questionnaire and visiting the selected hospitals in Kerman and Zahedan. For data analysis, SPSS 20 and SmartPLS 3 were used. PLS path models are fundamentally composed of the measurement and the structural model. To evaluate the measurement model, the formative measurement model tests were evaluated. Also, the hypotheses test, VIF, and CV-Red tests were used to evaluate the structural model. Then, the evaluation of the quality and suitability of the model was evaluated with the model fit test.
The results showed that positive and significant job skills were associated with job satisfaction and a negative and significant relationship with job burnout. Also, job burnout does not play an intermediary in this context. In addition, the CV-RED values for all three variables were the moderate range. The SRMR value of 0.120, which is in the medium to high range, indicates an adequate fit of the model.
These findings provide useful information for decision-makers and human resource managers in the health sector and suggest practical strategies for reducing job burnout and increasing job satisfaction among health information management staff.
健康信息管理部门面临多项挑战，如任务繁多、工作量大、角色模糊与冲突以及工作压力。此外，该部门不断使用信息学和健康信息技术工具。基于研究，信息技术的使用会影响职业倦怠和工作满意度。由于健康信息管理部门尚未开展类似研究，本研究旨在调查健康信息管理部门的工作技能、职业倦怠与工作满意度之间的关系。
在这项横断面研究中，样本包括来自健康信息管理部门的201名人员。采用系统随机抽样方法选取参与者。通过问卷调查并走访克尔曼和扎黑丹选定的医院收集数据。数据分析使用SPSS 20和SmartPLS 3。PLS路径模型基本由测量模型和结构模型组成。为评估测量模型，对形成性测量模型测试进行了评估。此外，使用假设检验、VIF和CV-Red检验来评估结构模型。然后，通过模型拟合检验评估模型的质量和适用性。
结果表明，积极且显著的工作技能与工作满意度相关，与职业倦怠呈负向且显著的关系。此外，在这种情况下职业倦怠不发挥中介作用。另外，所有三个变量的CV-RED值处于中等范围。SRMR值为0.120，处于中高范围，表明模型拟合良好。
这些发现为卫生部门的决策者和人力资源管理者提供了有用信息，并提出了减少健康信息管理人员职业倦怠和提高工作满意度的实用策略。
