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重症监护室护士工作满意度、职业倦怠与护理配给的关系。

Relationships between job satisfaction, occupational burnout and rationing of care among intensive care unit nurses.

机构信息

Department of Nursing, Institute of Health Protection, The Bronisław Markiewicz Academy of Applied Sciences, Jarosław, Poland.

Department of Integrated Medical Care, Medical University of Bialystok, Bialystok, Poland.

出版信息

Front Public Health. 2024 May 14;12:1400169. doi: 10.3389/fpubh.2024.1400169. eCollection 2024.

Abstract

INTRODUCTION

Rationing of nursing care is referred to as overlooking aspects of required patient care. Its result is incomplete or delayed services provided to the patient. Anesthesia nurses employed in an intensive care unit are exposed to a significant workload. Particularly heavy is the psychological burden leading in many cases to the onset of burnout syndrome and a decrease in job satisfaction.

THE AIM OF THIS PAPER

Was to determine the relationship between occupational burnout, job satisfaction and rationing of care among anesthesia nurses employed in intensive care units.

MATERIALS AND METHODS

The study group consisted of 477 anesthesia nurses employed in intensive care units in Poland. The study was conducted between December 2022 and January 2023. The research tools were BERNCA-R questionnaire, Job Satisfaction Scale questionnaire and Maslach Burnout Inventory questionnaire, which were distributed to selected hospitals with a request to be forwarded to intensive care units and completed. In the statistical analysis, correlations were calculated using Spearman's rho coefficient, reporting the intensity of the relationship and its positive or negative direction. The analysis was performed using the IBM SPSS 26.0 package with the Exact Tests module.

RESULTS

The mean score of the BERNCA questionnaire was 1.65 ± 0.82. The mean score of occupational burnout was 60.82 ± 10.46. The level of emotional exhaustion, which significantly affects occupational burnout, was 26.39 ± 6.07, depersonalization was 14.14 ± 3.21 and lack of personal achievement was 20.29 ± 4.70. All the scores obtained exceeded the threshold of 50% of total points, which indicates the presence of occupational burnout at a significant level. The job satisfaction of the nurses surveyed was above mean at 23.00 ± 5.2 out of 35 total points.

CONCLUSION

The results proved that there is a statistically significant, although with a weak strength of association, correlation between occupational burnout and rationing of care by anesthesia nurses. As the limitation of anesthesia nurses' ability to perform certain activities increases, their job satisfaction decreases. In a work environment that is conducive to nurses, there are fewer job responsibilities that are unfulfilled. Therefore, it is essential to create a friendly work environment for nursing staff that will promote the provision of services at the highest possible level.

摘要

引言

护理配给是指忽视患者所需护理的各个方面。其结果是向患者提供不完整或延迟的服务。在重症监护病房工作的麻醉护士面临着巨大的工作量。特别是在许多情况下,导致职业倦怠综合征和工作满意度下降的心理负担非常沉重。

本文的目的

是确定在重症监护病房工作的麻醉护士的职业倦怠、工作满意度与护理配给之间的关系。

材料与方法

研究组由波兰重症监护病房的 477 名麻醉护士组成。研究于 2022 年 12 月至 2023 年 1 月进行。研究工具为 BERNCA-R 问卷、工作满意度量表问卷和 Maslach 职业倦怠量表问卷,分发给选定的医院,要求转发至重症监护病房并填写。在统计分析中,使用 Spearman rho 系数计算相关性,报告关系的强度及其正负方向。分析使用 IBM SPSS 26.0 软件包和 Exact Tests 模块进行。

结果

BERNCA 问卷的平均得分为 1.65±0.82。职业倦怠的平均得分为 60.82±10.46。情绪衰竭的水平,这显著影响职业倦怠,为 26.39±6.07,去人性化得分为 14.14±3.21,缺乏个人成就感得分为 20.29±4.70。所有获得的分数都超过了总分数的 50%的阈值,这表明职业倦怠处于显著水平。接受调查的护士的工作满意度高于平均值,得分为 35 分中的 23.00±5.2。

结论

结果表明,麻醉护士的职业倦怠与护理配给之间存在统计学上显著的、尽管强度较弱的关联。随着麻醉护士执行某些活动的能力的增加,他们的工作满意度下降。在有利于护士的工作环境中,未完成的工作责任较少。因此,为护理人员创造一个友好的工作环境至关重要,这将促进以尽可能高的水平提供服务。

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