Bin Zarah Abdullah H, Al Mohareb Majed
Management/Administration Department, Sultan Bin Abdulaziz Humanitarian City, Riyadh, SAU.
Human Capital Department, Sultan Bin Abdulaziz Humanitarian City, Riyadh, SAU.
Cureus. 2024 Nov 4;16(11):e73018. doi: 10.7759/cureus.73018. eCollection 2024 Nov.
It is an established fact that job satisfaction of medical staff is a crucial factor that affects healthcare quality and plays a major role in the retention of qualified staff.
This study aims to assess the occupational satisfaction of nurses and physiotherapists in a tertiary rehabilitation institution, holding a bed capacity of 511 beds, by utilizing the Job Satisfaction Survey (JSS) questionnaire.
This cross-sectional survey was conducted at a tertiary rehabilitation hospital between August and November 2022. The study targeted full-time nurses and rehabilitation therapists working in the institution using an English questionnaire focusing on the Job Satisfaction Survey (JSS) that was sent electronically to all eligible staff. The JSS questionnaire assessed job satisfaction and consisted of 36 items in nine domains of job satisfaction, which included pay, promotion, supervision, benefits, rewards, operational procedures, coworkers, work itself, and communications.
The response rate was 64.43% among nurses and 64.93% among therapists. The satisfaction rate was higher among therapists (34.41%) compared to nurses (26.25%). The overall job satisfaction mean score was significantly higher among therapists compared to nurses at 149.28±27.12 compared to 143.14±31.67, respectively. This was also observed in the pay domain (13.06±4.06 versus 12.36±4.29), fringe benefits domain (12.77±4.89 versus 11.90±4.82), and coworkers' domain (15.55±3.67 versus 14.71±4.17), while it was significantly higher among nurses compared to therapists when looking at the promotion domain at 14.27±3.52 versus 13.75±3.16, respectively. When doing regression analysis, the odds ratio (OR) was the highest among bachelor nurses and those with more than 40 years of age for therapists.
Rehabilitation therapists are more satisfied than nurses with the main satisfaction domains being financial benefits in the form of pay, fringe benefits, and contingency rewards. Age, gender, and work duration did not show any significant value in this study, and overall, the dissatisfied group for both rehabilitation therapists and nurses did not manifest any difference in most of the job satisfaction factors.
医护人员的工作满意度是影响医疗质量的关键因素，在留住合格员工方面发挥着重要作用，这是一个既定事实。
本研究旨在通过使用工作满意度调查（JSS）问卷，评估一家拥有511张床位的三级康复机构中护士和物理治疗师的职业满意度。
这项横断面调查于2022年8月至11月在一家三级康复医院进行。该研究针对在该机构工作的全职护士和康复治疗师，使用一份聚焦于工作满意度调查（JSS）的英文问卷，通过电子邮件发送给所有符合条件的员工。JSS问卷评估工作满意度，由36个项目组成，涵盖工作满意度的九个领域，包括薪酬、晋升、监督、福利、奖励、操作程序、同事、工作本身和沟通。
护士的回复率为64.43%，治疗师的回复率为64.93%。治疗师的满意度（34.41%）高于护士（26.25%）。治疗师的总体工作满意度平均得分（149.28±27.12）显著高于护士（143.14±31.67）。在薪酬领域（13.06±4.06对12.36±4.29）、福利领域（12.77±4.89对11.90±4.82）和同事领域（15.55±3.67对14.71±4.17）也观察到了这种情况，而在晋升领域，护士的得分（14.27±3.52）显著高于治疗师（13.75±3.16）。在进行回归分析时，学士学历的护士以及治疗师中年龄超过40岁的人的优势比（OR）最高。
康复治疗师比护士更满意，主要的满意领域是薪酬形式的经济福利、福利和意外奖励。年龄、性别和工作时长在本研究中未显示出任何显著价值，总体而言，康复治疗师和护士的不满意群体在大多数工作满意度因素上没有表现出任何差异。
