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紧急医疗呼叫期间应对小儿院外心脏骤停的障碍:一项定性研究

Barriers for Responding to Pediatric Out-of-Hospital Cardiac Arrest During Emergency Medical Calls: A Qualitative Study.

作者信息

Kragh Astrid Rolin, Kjærholm Sofie Have, de Claville Holland Flarup Louise, Juul Grabmayr Anne, Borch-Johnsen Liv, Folke Fredrik, Tjørnhøj-Thomsen Tine, Hassager Christian, Malta Hansen Carolina

机构信息

Copenhagen Emergency Medical Services University of Copenhagen Denmark.

Department of Clinical Medicine University of Copenhagen Denmark.

出版信息

J Am Heart Assoc. 2025 Jan 7;14(1):e035636. doi: 10.1161/JAHA.124.035636. Epub 2024 Dec 18.

Abstract

BACKGROUND

Rapid recognition of pediatric out-of-hospital cardiac arrest (POHCA) is a critical component to prompt initiation of bystander interventions. We aimed to investigate barriers for responding to POHCA during emergency medical calls.

METHODS AND RESULTS

We included all POHCA calls (aged 0-18 years) from the emergency dispatch center in the Capital Region of Denmark between 2018 and 2021 and excluded POHCAs with no resuscitation order, found dead, where trained health professionals were on site, or where there was no possibility for initiation of cardiopulmonary resuscitation. A qualitative analysis was undertaken. POHCA calls were divided according to the speed of telecommunicator-recognition into 3 groups: POHCA recognition within 90 seconds (group 1), POHCAs recognition >90 seconds (group 2), and POHCAs recognized by the emergency medical services at ambulance arrival (group 3). A total of 20 calls were included. We identified 3 major barriers to telecommunicator recognition of POHCA. First, prolonged conversations between callers and telecommunicators focusing on the cause of the child's condition rather than adherence to the assessment of consciousness and breathing. Second, challenges in assessing breathing such as cases where the child had agonal or unregular breathing or gasping breaths. Finally, callers who were unable to communicate or follow instructions from the telecommunicator.

CONCLUSIONS

Telecommunicator recognition of POHCA is challenged by factors such as prolonged conversations focusing on causes rather than initiating bystander interventions, barriers in assessing breathing, as well as callers' abilities to partake in communication with telecommunicators. Efforts to address these barriers in current dispatch protocols may improve recognition of POHCA.

摘要

背景

快速识别儿童院外心脏骤停(POHCA)是促使旁观者进行干预的关键因素。我们旨在调查紧急医疗呼叫期间对POHCA做出反应的障碍。

方法与结果

我们纳入了2018年至2021年丹麦首都地区紧急调度中心接到的所有POHCA呼叫(年龄0 - 18岁),并排除了没有复苏指令、已发现死亡、有受过培训的卫生专业人员在场或无法进行心肺复苏的POHCA情况。进行了定性分析。POHCA呼叫根据调度员识别速度分为3组:90秒内识别出POHCA(第1组)、识别时间>90秒的POHCA(第2组)以及急救医疗服务人员在救护车到达时识别出的POHCA(第3组)。共纳入20个呼叫。我们确定了调度员识别POHCA的3个主要障碍。首先,呼叫者与调度员之间长时间的对话聚焦于儿童病情的原因,而非坚持对意识和呼吸进行评估。其次,评估呼吸存在挑战,例如儿童出现濒死呼吸、不规律呼吸或喘息呼吸的情况。最后,呼叫者无法沟通或听从调度员的指示。

结论

调度员对POHCA的识别受到多种因素的挑战,如聚焦于病因而非启动旁观者干预的长时间对话、评估呼吸的障碍以及呼叫者与调度员沟通的能力。在当前调度协议中努力解决这些障碍可能会提高对POHCA的识别。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/e333/12054490/212c95a359ec/JAH3-14-e035636-g001.jpg

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