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牙周炎患者预约失约的现状及影响因素:一项横断面研究

Current status and influencing factors of missing appointments in patients with periodontitis: a cross-sectional study.

作者信息

Jiang Jianhong, Shi Xinglian, Ge Song, Tang Na, Tan Huanhuan, Yan Fuhua

机构信息

Department of Periodontology, Hospital of Stomatology, Zunyi Medical University, Zunyi, Guizhou, China.

Department of Nursing, Hospital of Stomatology, Zunyi Medical University, Zunyi, Guizhou, China.

出版信息

BMC Oral Health. 2024 Dec 19;24(1):1504. doi: 10.1186/s12903-024-05283-6.

Abstract

AIM

This study aims at analyze the current status and influencing factors of missing appointments in patients with periodontitis after supragingivgy scaling, and to explore the measures to reduce the rate of missing appointments, so as to provide a reference for the prevention of periodontitis and oral health promotion.

METHODS

This study adopted convenience sampling method to select 204 patients who made appointments for revisits in Grade III and Grade A stomatological hospitals in Guizhou Province from May 2021 to May 2022 as the study objects, and conducted the investigation by general data questionnaire, patient satisfaction questionnaire and modified Dental Anxiety Scale (MDAS).

RESULTS

The rate of missing appointments in patients with periodontitis was 64.48%.Gender, type of medical payments, perceived severity of disease, communication and convenience of medical service are the influencing factors of missing appointments in patients with periodontitis.

CONCLUSION

The situation of missing appointments in patients with periodontitis is not optimistic, and there are many influencing factors. It is suggested that medical staff should increase the popularization of disease knowledge, communication with patients, and improve the convenience of medical services. Relevant departments should improve the medical insurance system.

摘要

目的

本研究旨在分析牙周炎患者龈上洁治术后失约的现状及影响因素,探索降低失约率的措施,为牙周炎的预防和口腔健康促进提供参考。

方法

本研究采用便利抽样法,选取2021年5月至2022年5月在贵州省三级甲等口腔医院预约复诊的204例患者作为研究对象,通过一般资料问卷、患者满意度问卷及改良牙科焦虑量表(MDAS)进行调查。

结果

牙周炎患者的失约率为64.48%。性别、医疗支付方式、疾病感知严重程度、医患沟通及医疗服务便利性是牙周炎患者失约的影响因素。

结论

牙周炎患者失约情况不容乐观,影响因素众多。建议医护人员加强疾病知识普及、与患者的沟通,提高医疗服务便利性。相关部门应完善医保制度。

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