Ojo Adegboyega, Rizun Nina, Walsh Grace, Przychodzen Wojciech, Mashinchi Mona Isazad, Foley Conor, Rohde Daniela, Rao Manohar
School of Public Policy and Administration, Carleton University, Ontario, Canada.
Gdansk University of Technology, Gdansk, Poland.
Data Brief. 2024 Nov 29;57:111168. doi: 10.1016/j.dib.2024.111168. eCollection 2024 Dec.
Many scholars argue that there is a deepening crisis of trust in healthcare systems. What is not contested is the centrality of public trust in building reputational value in healthcare organisations. However, there is a dearth of research focused on better understanding how trust in healthcare institutions, and the healthcare workforce, can be sustainably cultivated. To enable the exploration of care-related factors within hospitals and their potential impacts on trust in healthcare workers, this dataset was created based on the 2020 National Maternity Experience Survey data. The survey data include responses to 68 structured, tick-box questions and three open-ended questions prepared with the participation of over 250 healthcare practitioners and experts, patients, as well as policymakers and researchers. The survey covers the full pathway of maternity care from antenatal care, through labour and birth, to postnatal care in the community. A total of 19 maternity hospitals and units participated in the survey which ran from February to April 2020, resulting in a total of 3204 women responses out of an eligible population of 6357. The survey data was extended with contextual information from a monitoring report on the National Maternity Services Standard published in 2020. The additional data includes compliance levels of maternity hospitals with established standards in four key areas including effective care support, safe care support, leadership governance and management, and workforce. This curated dataset can support investigations into a) the factors that determine overall women's care experience, b) factors contributing to building confidence and trust in the maternity care workforce among different groups of women, and c) how hospital environment, processes and governance impact both women's trust in maternity hospitals and their overall satisfaction.
许多学者认为，医疗保健系统中存在着日益严重的信任危机。无可争议的是，公众信任在医疗保健机构建立声誉价值方面具有核心地位。然而，缺乏专注于更好地理解如何可持续培养对医疗机构和医疗保健人员信任的研究。为了能够探索医院内与护理相关的因素及其对医护人员信任的潜在影响，该数据集是基于2020年全国孕产妇体验调查数据创建的。调查数据包括对68个结构化复选框问题以及三个开放式问题的回答，这些问题是在250多名医疗从业者、专家、患者以及政策制定者和研究人员的参与下准备的。该调查涵盖了从产前护理、分娩到社区产后护理的整个孕产妇护理路径。共有19家妇产医院和科室参与了2020年2月至4月进行的调查，在6357名符合条件的人群中，共有3204名女性做出了回应。调查数据通过2020年发布的一份关于国家孕产妇服务标准的监测报告中的背景信息进行了扩展。额外的数据包括妇产医院在有效护理支持、安全护理支持、领导治理与管理以及人员配备四个关键领域对既定标准的遵守情况。这个经过整理数据集可支持对以下方面的调查：a) 决定女性整体护理体验的因素；b) 有助于不同女性群体对孕产妇护理人员建立信心和信任的因素；c) 医院环境、流程和治理如何影响女性对妇产医院的信任及其总体满意度。
