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通过赋权提高个案工作者的工作满意度:一种留住员工的创新工具。

Enhancing Caseworker Job Satisfaction Through Empowerment: An Innovative Tool for Employee Retention.

作者信息

Alboroto Richard, Garza Tiberio, McNaughtan Jon

机构信息

Department of Sociology, Anthropology and Social Work, Texas Tech University, Lubbock, TX, USA.

Department of Counseling, Recreation and School Psychology, Florida International University, Miami, FL, USA.

出版信息

Child Maltreat. 2025 Aug;30(3):553-564. doi: 10.1177/10775595241313134. Epub 2025 Jan 3.

DOI:10.1177/10775595241313134
PMID:39752415
Abstract

Child welfare caseworkers typically have high turnover rates, and little is known about how to increase their job satisfaction. Utilizing structural equation modeling, this study investigates the connections between empowerment, leadership, learning culture, physical environment, and job satisfaction among social workers in child welfare organizations. We employ a dataset from a comprehensive organizational health assessment survey of 2801 individuals to analyze the direct and indirect effects of empowerment variables on job satisfaction, as well as the influence of leadership, learning culture, and the caseworkers' physical environment. The findings highlight the potential for empowerment as a tool for strengthening culture and increasing job satisfaction. Specifically, trust and self-determination had the strongest relationship with the empowerment construct in this study.

摘要

儿童福利工作者的流动率通常很高,而且对于如何提高他们的工作满意度知之甚少。本研究利用结构方程模型,调查儿童福利组织中社会工作者的赋权、领导力、学习文化、工作环境与工作满意度之间的联系。我们使用了来自一项对2801人进行的全面组织健康评估调查的数据集,以分析赋权变量对工作满意度的直接和间接影响,以及领导力、学习文化和工作者工作环境的影响。研究结果凸显了赋权作为一种强化文化和提高工作满意度工具的潜力。具体而言,在本研究中,信任和自决与赋权结构的关系最为紧密。

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